Verified Job
Customer Support / TeleCaller
Transport Network Operator Travel Information
Customer Support / TeleCaller
#425866
Remote / WFH
Job Description
To provide accurate and timely real-time roading travel information messages to enable our road using customers to make informed travel choices.
To source, co-ordinate, validate and / or communicate planned and unplanned events that impact on Auckland arterial roads and the NZTA State Highway network across Northland, Auckland, Waikato and Bay of Plenty.
To be a Subject Matter Expert on roading Travel Information and communication.
To provide quality assurance for real time road travel information.
"Working at ATOC means working in a dynamic, stimulating environment with lots of opportunities for learning and personal development. What I like about being part of the 'Real Time Operations' is that I get to interact with a wide range of people to make a difference to customers' journeys in real time." - Transport Network Operator Travel Information
To source, co-ordinate, validate and / or communicate planned and unplanned events that impact on Auckland arterial roads and the NZTA State Highway network across Northland, Auckland, Waikato and Bay of Plenty.
To be a Subject Matter Expert on roading Travel Information and communication.
To provide quality assurance for real time road travel information.
"Working at ATOC means working in a dynamic, stimulating environment with lots of opportunities for learning and personal development. What I like about being part of the 'Real Time Operations' is that I get to interact with a wide range of people to make a difference to customers' journeys in real time." - Transport Network Operator Travel Information
