Trade sales support
Job Description
About the role
Working along a close-knit team, you will:
Process customer orders while liasing with suppliers and Account Managers on project time frames
Collaborate with internal teams to arrange prompt and efficient deliveries to our trade customers
Track back orders to ensure comprehensive follow-up and fulfilment
Build trusted relationships with our trade customers
About you
The ideal candidate will thrive in delivering unparalleled customer service and sales support. You'll also bring:
Strong administration skills — efficient, accurate, and organised
Confidence multi-tasking and prioritising in a fast-paced environment
Clear written and verbal communication, comfortable dealing with people at all levels
Strong computer literacy and comfort learning new systems
A natural ability to build rapport and trust with customers
Previous experience in customer service, sales support, or trade/building supplies (an advantage but not essential)
Advantages of Advancing Your Career with Carters
Stability and a focus on work life balance, this role offers permanent full-time employment - no Sundays.
Attractive compensation package
7.5% benefits package designed to support your health and financial security. This includes fully covered Southern Cross Health Insurance, participation in our Superannuation Savings Scheme, Life and Disability Insurance coverage, and contributions to KiwiSaver.
Company buying privileges across all CARTERS stores.
Opportunities for training, growth, and advancement. This position is ideal for individuals seeking career development, with potential pathways to transition into Account Management roles.
Apply now to join the CARTERS team!
Please be advised that this position is exclusively open to candidates possessing valid working entitlements in New Zealand (citizens, permanent residents, or those holding valid work visas).
