Confidential
BPO|ITeS
Confidential • Bengaluru, Karnataka • via CallCenterJob.co.in
47 minutes ago
Full–time
Apply on CallCenterJob.co.in
Job description
Category Lead - ITES Category Lead - ITES Sector at GoodWorker Bengaluru, Karnataka, India Join GoodWorker and be part of a team who gives millions of people in India control of their livelihoods. Millions of skilled workers in India continue to face major challenges finding employment in India. Workers are inevitably reliant on intermediaries, who often fail to deliver on skill-matching and long-term growth prospects for workers. For the first time ever, we are providing workers in India with a digital, verified biodata through the Good Worker platform. Workers in India can now be empowered to find jobs more easily, secure their livelihood and establish a formal career. At the same time, employers will also be able to enjoy improved efficiencies and cost benefits in hiring the right worker. GoodWorker is a Phygital platform, which aims to transform the lives of blue-collar workers in India by providing access to career enhancement opportunities and other quality of life services for e.g in the financial sector. It harnesses LemmaTree's digital verifiable credential technology to enable the youth to access such services. Our vision is to create value for youth and employers, impacting 300 million lives by 2030. GoodWorker is headquartered in Bengaluru, India, and the LemmaTree Group in Singapore with a hub in India, Berlin, and Germany. For more information, please visit www.goodworker.in and www.affinidi.com We are looking for a world-class team to build and scale our startup to reach several million workers by 2025. This role at Good Worker provides a unique opportunity for a high performing individual to have broad impact. You will work closely with a talented and diverse group of engineers, product managers and industry experts. Role overview : - As GoodWorker expands both in terms of quantity and breadth of jobs, we are specialising into job categories - with distinct strategy, business model and demand/ supply dynamics. A category senior manager / lead has to work with sales, operations and product to prepare, test and scale category specific offerings in the market. This is a cross functional role that involves setting strategies, monitoring operations and ensuring success of respective categories. Responsibilities/ KRAs : - Identify and evaluate employers in respective category, finalise GW offering and help close with sales - Create and manage category level supply channels for sourcing workers - both online and offline - Be accountable for job category level demand and fulfilment targets - Identify category specific business models and run pilots for unlocking growth - Be accountable for revenue targets for specific job category - Ensure adequate focus on category by both sales and operations - Work with product to implement category specific features on app/ portal Who are we looking for : - MBA (Tier I) with 5-8 years of experience in either - Category management (BPO and/or Ecomm segments) for staffing/ recruitment/ payrolling firms - Line experience of handling end to end recruitment in Ecomm and/or BPO segments - Having good understanding of BPO and/or Ecomm market Industry - Creative problem solver with a track record of innovations - Patience and tact to exercise influence without authority - Willing to work on the ground! - Extensive Travel may be needed(post covid
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Confidential
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Confidential • Bengaluru, Karnataka • via CallCenterJob.co.in
47 minutes ago
Full–time
No Degree Mentioned
Apply on CallCenterJob.co.in
Job description
Experience: 0 to 4 Years in desktop support Location: Bengaluru Shift : Day (5 Days working - Sat sunday off ) Languages : Hindi English Salary : Fresher - 18K take home , Experience up to 28k Take home ( based on previous work experience ) Job Summary: Installation and configuration of Windows-based operating systems (Windows 7,810) Software installations and troubleshooting of all types of Customer-oriented field problems, network setting for TCP/IP, and Internet setup. Troubleshooting all types of Hardware and software applications problems. Configuring troubleshooting Desktop/Laptops for L1 levels Managing backup and recovery. Configuring troubleshooting of printer, scanner LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation deletion Maintenance and Troubleshooting of connectivity problems using Ping, Traceroute. Troubleshooting hardware, software networking problems. User group policies creation modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data mail backup of MS Outlook (PST files). Password creation resetting to end users through remote desktop Good experience in configuring troubleshooting MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through the net meetings, remote desktop sharing Resolving tickets within the SLA which are raised from the End User side. Maintaining Assets through Asset Management Tool Recommend new processes and procedures, equipment, and software Install, upgrade, support, and troubleshoot Enterprise Applications hosted on Windows Server 2000/2003/200 For more information Contact : HR Karthik @ +5135++77+ Call or Watsapp Email-- [Confidential Information] Other Requirements: Strong verbal and written communication skills are a must Excellent interpersonal skills and should be a team player Strong technology background is required Should be flexible with rotational Shifts ********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S********* For more information Contact : HR Karthik @ +5135++77+ Call or Watsapp Email-- [Confidential Information