International BPO

Spes Manning Solutions is seeking a motivated and customer-focused Customer Support Executive to join our team in Pune, with a specific focus on our Viman Nagar operations. This is an exciting opportunity for professionals at all experience levels, from freshers with great communication skills to seasoned individuals with a background in international BPO. You will be a key part of our team, providing exceptional support to our global clientele.
Key Responsibilities
• Handle international voice and blended customer queries in a professional and efficient manner.
• Resolve issues and provide solutions with a customer-first attitude.
• Ensure high levels of customer satisfaction by delivering quality service.
• Maintain data accuracy and adhere to call quality standards as per company guidelines.
Skills Qualifications
• Skills Required:
• Strong spoken English and clear communication skills are essential.
• Willingness to work night/rotational shifts.
• A positive attitude and a passion for customer service.
• Qualifications:
• Freshers with good communication skills are welcome to apply.
• Prior international BPO experience is a bonus.
Why Join Us
• Attractive Salary of up to ?6 LPA, based on your experience and skills.
• Performance Incentives to reward your hard work.
• 5 Days Working with 2 rotational days off.
• Both-way cab facility will be provided for your convenience.
• A professional and supportive work culture.
• On-the-job training and excellent career growth opportunities Read more