Verified Job
Work from home
Tier 1 Scheduler
Work from home
#59468
Remote / WFH
The IMA Group
Job Description
Job description
Role summary
The IMA Group is seeking Tier 1 Schedulers for upcoming training classes. This is a full-time remote position centered on arranging medical and psychological exam appointments while handling a steady flow of calls in a busy, service-oriented setting.
Hours are 40 per week, and the pay rate is $16 per hour.
Key responsibilities
• Set up appointments for medical and psychological examinations.
• Respond to and place inbound and outbound phone calls.
• Record scheduling details accurately and keep records up to date.
• Coordinate with clients, providers, and internal staff to keep scheduling running smoothly.
Qualifications
• High school diploma or an equivalent credential.
• At least 1 year of experience in clerical work, a call center, or customer service.
• Comfortable using computers and common business systems.
Pay and benefits
• Compensation of $16 per hour.
• Medical, dental, and vision coverage.
• Paid time off, paid company holidays, and one floating holiday.
• 401(k) plan with employer contribution matching.
• Long-term disability, short-term disability, flexible spending account, voluntary life insurance, and accidental death & dismemberment coverage.
• Employer-paid life insurance and AD&D coverage.
• Paid maternity leave and paid parental leave.
• Tuition assistance and tax-free help with student loan repayment.
About the employer
Role summary
The IMA Group is seeking Tier 1 Schedulers for upcoming training classes. This is a full-time remote position centered on arranging medical and psychological exam appointments while handling a steady flow of calls in a busy, service-oriented setting.
Hours are 40 per week, and the pay rate is $16 per hour.
Key responsibilities
• Set up appointments for medical and psychological examinations.
• Respond to and place inbound and outbound phone calls.
• Record scheduling details accurately and keep records up to date.
• Coordinate with clients, providers, and internal staff to keep scheduling running smoothly.
Qualifications
• High school diploma or an equivalent credential.
• At least 1 year of experience in clerical work, a call center, or customer service.
• Comfortable using computers and common business systems.
Pay and benefits
• Compensation of $16 per hour.
• Medical, dental, and vision coverage.
• Paid time off, paid company holidays, and one floating holiday.
• 401(k) plan with employer contribution matching.
• Long-term disability, short-term disability, flexible spending account, voluntary life insurance, and accidental death & dismemberment coverage.
• Employer-paid life insurance and AD&D coverage.
• Paid maternity leave and paid parental leave.
• Tuition assistance and tax-free help with student loan repayment.
About the employer
