Telecaller

Job Description
Designation: Telecaller
Processes: Inbound / Outbound Calling, CRM Chats, Tele Sales
Skill: Good communication skills, customer relationship management
Education: Graduates/Undergraduates both can apply
Exp: Fresher up to 1 yrs

Responsibilities:

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
High energy level

Job Types: Full-time, Fresher

Salary: ₹10,000.00 - ₹14,000.00 per month

Benefits:
• Commuter assistance
• Leave encashment
• Paid sick time
• Paid time off

Schedule:
• Day shift

Supplemental pay types:
• Commission pay
• Performance bonus
• Quarterly bonus
• Yearly bonus

Ability to commute/relocate:
• Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred)

Speak with the employer
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