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Technical Support Engineer

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MIS Executive
1 month
India
West Bengal
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ID: 402925
Published 1 month ago by Wipro
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In MIS Executive category
Kolkata, West Bengal, India
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The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

Manage and address electronic tickets efficiently

Voice support is a must
• Troubleshoot and configure software and hardware through call.
• Application, OS and Network troubleshooting
• International Process
• Flexible to work in shifts

Highlights
• Minimum qualification should be graduation or 10th + 12th + 3yrs Diploma.
• We are hiring freshers as well as relevant experienced candidates.
• Location: Kolkata (WORK FROM OFFICE).
• Rotation shifts 24*7.
• 5 working days 2 rotational week offs.
• One side transport facility will be provided.
• International Voice Support.
• Customer service oriented (SD).
• Strong English(fluency) written and verbal skills.

Interested candidates can share resume on Swapnil.bandal@wipro.com by mentioning subject line of mail: "Technical Support - Kolkata Read more

Published on 2025/09/10. Modified on 2025/09/10.

Description

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.

Responsibilities

Manage and address electronic tickets efficiently

Voice support is a must
• Troubleshoot and configure software and hardware through call.
• Application, OS and Network troubleshooting
• International Process
• Flexible to work in shifts

Highlights
• Minimum qualification should be graduation or 10th + 12th + 3yrs Diploma.
• We are hiring freshers as well as relevant experienced candidates.
• Location: Kolkata (WORK FROM OFFICE).
• Rotation shifts 24*7.
• 5 working days 2 rotational week offs.
• One side transport facility will be provided.
• International Voice Support.
• Customer service oriented (SD).
• Strong English(fluency) written and verbal skills.

Interested candidates can share resume on Swapnil.bandal@wipro.com by mentioning subject line of mail: "Technical Support - Kolkata
Wipro
Wipro
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