Technical sales manger

KEY RESPONSIBILITIES
Sale Management
• Prospect and identify new customers and opportunities.
• Manage and retain existing customer to develop new programs.
• Assist customer in resolving technical issues.
• Listen and understand customer needs and requirements to differentiate our solution from competitors.
• Update and maintain Salesforce Database
• Follow up and update on Project status.
• Follow up with customers and update on forecast
• To follow through the sales process from order to shipment.
• Manage customer and get End use statement
• Create and adapt strategies to meet productivity and revenue goals.
• Visit customers regularly while building personal working relationships with key hardware engineering and purchasing contacts
• Identify the customers in your region which have a sizable spend in power supply products and are attracted to companies value proposition.
• Create and maintain a focus account list which describes the customers that drive your productivity.
Customer Service
• Manage customer complaints and RMA returns.
• Maintain and update Salesforce Contact Database
• Focus on the total customer experience in all interactions with customers and partners.
System and Processes
• Improve effectiveness and efficiency on existing systems and work procedures.
• Work closely with the inside sales, quality engineers, application engineers with other supporting staffs.
Local Management
• Assist and facilitate local sales team in Program/Project management, Booking and Shipping, Market Segmentation etc..
• Assist with administrative duties when necessary
Qualifications
• Minimum 5 years' experience in promoting Power supply with good knowledge of Power Supplies (SMPS, Dc-Dc converter) and power electronics
• Ability to work independently