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Technical Sales Back-Office Head
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#662033
Full Time
Job Description
Job Title: Technical Sales Back-office Head
Company: Dietrich Engineering Pvt. Ltd.
Location: Saki Naka, Andheri (E), Mumbai
Department: Back Office Sales
Reports To: Head – Sales & Marketing / CEO
Role purpose:
Lead the technical sales back-office team (7–8 members) for proposals, costing and sales support for high-containment, powder handling and process equipment solutions.
Ensure accurate, timely techno-commercial offers and smooth coordination between customers, front-line sales, factory and global Dec Group teams.
Key responsibilities
Lead, mentor and motivate a team of 7–8 Technical Sales Back-office / Proposal Engineers and Coordinators.
Allocate enquiries, monitor workload, and ensure timely preparation and submission of quotations, tenders and technical documents.
Conduct regular reviews on quality, accuracy and on-time delivery of proposals and order-related documents.
Review and guide the team in preparing technically sound and commercially competitive offers for customised & turnkey containment systems (Sterile & Toxic) & Powder handling solutions.
Act as the central coordination point between front-line sales, engineering, projects, factory (India and overseas)
Ensure timely preparation of all commercial documents required for the domestic and export orders.
Track status of all offers, orders, dispatches and installation milestones and provide regular MIS to Sales Head and Management.
Identify recurring issues (technical clarifications, documentation gaps, pricing errors) and drive corrective and preventive actions.
Required qualifications and experience
Education
Bachelor’s degree in mechanical / chemical / Process Engineering preferred.
MBA/PGDM in Marketing/Operations will be an added advantage but not mandatory.
Experience
8–12 years total experience, with at least 4–5 years in technical sales back-office, proposals or application engineering for capital equipment / process systems.
Minimum 2–3 years in a team lead / assistant manager / supervisor role managing 4+ people; experience handling 7–8 members is strongly preferred.
Exposure to pharma, biotech, chemical, food or bulk solids handling equipment such as Containment & Powder handling solutions with knowledge of other process equipment.
Technical and functional skills
Strong understanding of techno-commercial proposal preparation: sizing, basic design inputs, scope definition, options and costing.
Ability to read and interpret P&IDs, GA drawings, datasheets and tender documents.
Good knowledge of MS Office (Excel, PowerPoint, Word); familiarity with CRM/ERP and document control tools.
Advantage: Exposure to engineered-to-order (ETO) projects, high-containment / GMP environments and export documentation.
Behavioural competencies
Strong people management skills – task allocation, coaching, performance feedback and conflict handling.
High attention to detail, accuracy and follow-through; ability to work under pressure and manage multiple deadlines.
Excellent written and verbal communication in English; clear, structured email writing style.
Collaborative mindset with sales, engineering and factory teams; positive, solution-oriented attitude.
Company: Dietrich Engineering Pvt. Ltd.
Location: Saki Naka, Andheri (E), Mumbai
Department: Back Office Sales
Reports To: Head – Sales & Marketing / CEO
Role purpose:
Lead the technical sales back-office team (7–8 members) for proposals, costing and sales support for high-containment, powder handling and process equipment solutions.
Ensure accurate, timely techno-commercial offers and smooth coordination between customers, front-line sales, factory and global Dec Group teams.
Key responsibilities
Lead, mentor and motivate a team of 7–8 Technical Sales Back-office / Proposal Engineers and Coordinators.
Allocate enquiries, monitor workload, and ensure timely preparation and submission of quotations, tenders and technical documents.
Conduct regular reviews on quality, accuracy and on-time delivery of proposals and order-related documents.
Review and guide the team in preparing technically sound and commercially competitive offers for customised & turnkey containment systems (Sterile & Toxic) & Powder handling solutions.
Act as the central coordination point between front-line sales, engineering, projects, factory (India and overseas)
Ensure timely preparation of all commercial documents required for the domestic and export orders.
Track status of all offers, orders, dispatches and installation milestones and provide regular MIS to Sales Head and Management.
Identify recurring issues (technical clarifications, documentation gaps, pricing errors) and drive corrective and preventive actions.
Required qualifications and experience
Education
Bachelor’s degree in mechanical / chemical / Process Engineering preferred.
MBA/PGDM in Marketing/Operations will be an added advantage but not mandatory.
Experience
8–12 years total experience, with at least 4–5 years in technical sales back-office, proposals or application engineering for capital equipment / process systems.
Minimum 2–3 years in a team lead / assistant manager / supervisor role managing 4+ people; experience handling 7–8 members is strongly preferred.
Exposure to pharma, biotech, chemical, food or bulk solids handling equipment such as Containment & Powder handling solutions with knowledge of other process equipment.
Technical and functional skills
Strong understanding of techno-commercial proposal preparation: sizing, basic design inputs, scope definition, options and costing.
Ability to read and interpret P&IDs, GA drawings, datasheets and tender documents.
Good knowledge of MS Office (Excel, PowerPoint, Word); familiarity with CRM/ERP and document control tools.
Advantage: Exposure to engineered-to-order (ETO) projects, high-containment / GMP environments and export documentation.
Behavioural competencies
Strong people management skills – task allocation, coaching, performance feedback and conflict handling.
High attention to detail, accuracy and follow-through; ability to work under pressure and manage multiple deadlines.
Excellent written and verbal communication in English; clear, structured email writing style.
Collaborative mindset with sales, engineering and factory teams; positive, solution-oriented attitude.
