Technical Advisor, Dynamics - Power Platform

Priority may be given to the following designated employment equity groups: women, Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.


The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities.
Candidates are asked to self-declare when applying to this hiring process.


City: Ottawa

Organizational Unit: Knowledge, Information and Technology Services

Classification: CS-3

Tenure: Continuing

Language Requirements: English


Work Arrangements: Due to the nature of the work and operational requirements, this position is eligible for a hybrid work arrangement (combination of working onsite and telework). Employees in this position who telework will be required to travel to the identified work site at least three times per week or a minimum of 60% of their regular work schedule at their own expense.


At NRC, we recognize that Indigenous candidates may have important connections to their communities and you may be eligible for an exception to this work arrangement. Alternative work arrangements may also be considered to accommodate candidates as required. To learn more about these options, please contact the hiring team using the contact information below.


Discover the possible
Anything is possible at the National Research Council (NRC), recently named one of Canada’s 2025 Top Employers for Young People, a 2025 Top Employer in the National Capital Region and Forbes Canada’s Best Employers!


As Canada’s leading research and technology organization, our world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies discover possibilities that impact Canada’s future and the world.


At the NRC, you’ll also discover new possibilities. Our supportive workplace fosters a culture of creativity, welcoming fresh perspectives and innovation at all levels. We value teamwork. You’ll collaborate across multiple fields and with the brightest minds to find creative solutions. Most importantly, you’ll discover what’s possible within you as you grow, make valuable contributions and progress in your professional journey. From ground-breaking discoveries to a life-changing career, discover your possible at the NRC.

The Role
We are looking for a Technical Advisor that brings an enthusiasm for building solutions that are forward thinking with considerations for re-use, maintainability and extensibility. The incumbent is someone to provide expert advice, research, analysis, development and design of applications and related strategies. This includes client-facing portals and DevOps processes, plus key activities:


Provides specialized advice to internal project teams and work units on technical solutions and standards to adapt and support the design, development, testing, implementation, integration, maintenance and support of IT applications.

Advises and guides business clients on technical applications issues, and provides expertise and analysis to facilitate client understanding, involvement and acceptance of the design, development, testing and delivery, installation, integration and maintenance of IT applications.

Conducts feasibility studies, develops and designs research, recommends various alternatives for IT applications development and presents options to support decision making and to address client requirements.

Provides technical direction to working groups and periodically leads project teams composed of technical staff.

Develops IT solutions within Dynamics/Power Platform and associated technologies; this can include:

o Configuring entities, forms, views, and security permissions in Dynamics CRM 365, based on business requirements.
o Creating workflows, business processes and rules, as well as custom form scripts that leverage the client-side Javascript libraries.
o Extending Dynamics CRM including developing server-side plugins, workflows and processes using the Dynamics SDK and .NET; experience with a Grants and Contributions implementation would be an asset.
o Integrating a public facing portal using Microsoft Power Pages.

Screening Criteria
Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Education
Bachelor degree in Computer Science from a recognized University.


A Technical College diploma in Computer Science or related field or an equivalent combination of education and direct experience may be considered.


For information on certificates and diplomas issued abroad, please see Degree equivalency

Experience
Significant* experience using software development methodologies, including SCRUM, plus experience with various source control methods.
Significant* experience working with Dynamics CRM 365; this includes configuring entities, forms, views, and security permissions based on business requirements and creating workflows, business processes and rules, as well as custom form scripts that leverage the client-side Javascript libraries.
Basic experience extending Dynamics CRM including developing server-side plugins, workflows and processes using the Dynamics SDK and .NET
Basic experience developing Power Pages compliant with Government of Canada Web Standards, i.e. WET and Canada.ca theme.
Experience working in an agile environment using Azure DevOps.

Experience working with other Microsoft Power Platform Apps and Services would be considered an asset.
Significant is defined as at least 2 years of experience
Condition of Employment
Reliability Status


For a Reliability Status, verification of background information over a period of 5 years is required.


Language Requirements
English


Information on language requirements and self-assessment tests

Assessment Criteria
Candidates will be assessed on the basis of the following criteria:

Technical Competencies
Solid knowledge of software development methodologies, such as Agile, Scrum and/or LEAN.
Solid knowledge of out-of-the-box Microsoft Dynamics CRM entities and common third-party utilities and add-ons.
Solid ability to develop in C#/.NET using object oriented best practices, including source integration with git following industry branching standards.
Basic ability to develop Power Pages compliant with Government of Canada Web Standards, i.e. WET and Canada.ca theme.
Basic ability to integrate Dynamics with other systems via web services or APIs, including the ability to migrate data from other data sources.
Advanced ability to research and analysis to recommend solutions.
Behavioural Competencies
Technology support - Communication (Level 2)
Technology support - Conceptual and analytical ability (Level 3)
Technology support - Client focus (Level 3)
Technology support - Results orientation (Level 3)
Technology support - Teamwork (Level 3)
Competency Profile(s)
For this position, the NRC will evaluate candidates using the following competency profile: Technology Support


Compensation
From $103,+11 to $130,061 per annum.


NRC employees enjoy a wide-range of competitive benefits including a robust pension plan, comprehensive health and dental coverage, disability and life insurance, office closure at the end of December, and additional supports to enhance your well-being throughout your career and beyond.

Notes
In 2025, the NRC has been chosen as one of Canada’s Top Employers for Young People, the National Capital Region’s Top Employers and Forbes Canada’s Best Employers.
Relocation assistance will be determined in accordance with the NRC's directives.
A pre-qualified list may be established for similar positions for a one year period.
In order to ensure a prompt and efficient processing of applications, candidates are encouraged to provide, along with their résumé, a detailed covering letter explaining how they meet each of the requirements of this position (education, experience, language requirements) by providing concrete examples. In addition, the candidate is encouraged to describe in detail when, where and how he/she gained the experience.
The incumbent must adhere to safe workplace practices at all times and is expected to help management ensure a safe and healthy work environments for themselves and colleagues.
Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (23+23) to:

E-mail: NRC.NRCHiring-EmbaucheCNRC.CNRC@nrc-cnrc.gc.ca

Telephone: 438-451-7673

Closing Date: 04 June 2025 - 23:5+ Eastern Time

 
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