Team Leader

Primary Responsibilities

Operation

• Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team

• Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set

• Supervise public areas

• Replenish guest supplies and ensure that guests requests are promptly attended to

• Attend to reports on damage or malfunction in hotel rooms

• Maintain equipment in proper state of cleanliness

• Maintain a section floor report

• Conduct regular room checklists

• Report unusual behavior/activities on floors to Executive Housekeeper

• Record room status in allocated section accurately

• Assist Executive Housekeeper in assessing team members’ attendance and performance Read more