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Team Leader Voice Operations - Customer Care Pune

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Admin Executive

1 month

India

Maharashtra

Pune Get directions →

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ID: 922518

Published 1 month ago by Smart Servicez

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In Admin Executive category

Pune, Maharashtra, India

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Date Of Posting: 8th August 2024

Company Name: BPO Client in Pune / Bangalore

Domain: Operations

Location: Pune / Bangalore

Eligibility: Graduate with 5+ yrs of work experience after graduation and atleast 1 year as a TL in an International Voice based BPO

JD:

Should be open to work in NIGHT Shifts / Work from Office

RESPONSIBILITIES

Handle a team of Tech Support Execs providing Voice based Support for Internet Connectivity Issues

Manage Internal / External SLA’s

People Management

Performance Management

Handling Clients n Escalations

Should be open to work in NIGHT Shifts / Work from Office

Package ( CTC offered ): upto 9 lpa

Email ID: suneet@smartservicez.com Read more

Published on 2025/09/10. Modified on 2025/09/10.

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