Verified Job
Customer Support / TeleCaller
Support Worker - Rotorua Region
Customer Support / TeleCaller
#724583
Remote / WFH
Radius Care
Job Description
Are you passionate about making a difference in people's lives? Do you have a heart for helping others and a desire to provide excellent care? If so, we have the perfect opportunity for you!
Location: Clients' homes located in Rotorua
Hours of work: Dependent on individual client's needs
About the role:
As a Home Support Worker, you will play a vital role in enabling our clients to live independently, safely, and comfortably in their own homes. Your compassionate care and support will enhance their quality of life and overall wellbeing. Each client will have individual care requirements, and you will support them with elements of daily living, such as:
Personal Care: Assist with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.
Mobility Support: Help clients with safe transfers and mobility, including the use of mobility aids.
Household Assistance: Help with light housekeeping tasks, meal planning, preparation, and feeding.
Emotional Support: Provide companionship, meaningful engagement, and emotional support through conversation and activities.
Community Engagement: Accompany clients to appointments, social events, or community activities to promote social inclusion.
Medication Management: Administer medications and perform health-related tasks as prescribed by healthcare professionals.
Health Monitoring: Check and document vital signs, assist with exercises or physical therapy routines, and monitor for side effects.
Benefits:
Career progression + assistance with Careerforce and NZQA qualifications
EAP (Employee Assistance Programme)
Access to discounts and benefits via our Staff App
Supportive team environment
Skills and Experience:
At least 6 months of experience as a Support Worker
Experience with clients with brain and spinal injury is preferred
Health and Wellbeing Level 3 or Level 4 is preferred
Certificate in Brain Injury Support, Pressure Injuries and Management of clients with complex medical needs are an advantage
Genuinely love working with people who need support
Be intuitive and responsive to people's feelings and needs
Good written and verbal communication skills
The right to work in New Zealand
Full or restricted driver's license and access to reliable transportation
Availability to work weekends and evenings if required
Pay rates (Hourly)
Level 0 $23.95 (No health and wellbeing equivalent qualifications)
Level 2 $24.78 (For holders of level 2 health and wellbeing qualification or equivalent)
Level 3 $26.94 (For holders of level 3 health and wellbeing qualification or equivalent)
Level 4 $29.10 (For holders of level 4 health and wellbeing qualification or equivalent)
Pay equivalency can be checked on Te Whatu Ora's website:
Pay Equity and Qualification Equivalencies – Health New Zealand | Te Whatu Ora
Apply now!
Home Support Worker (Rotorua Region) - Radius Care
Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 24 locations nationwide, employing over 1800 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.
Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, ****** orientation, and religious beliefs; we value the experience that you will bring to our organisation.
E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki, kia haumaru, kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou, ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.
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Location: Clients' homes located in Rotorua
Hours of work: Dependent on individual client's needs
About the role:
As a Home Support Worker, you will play a vital role in enabling our clients to live independently, safely, and comfortably in their own homes. Your compassionate care and support will enhance their quality of life and overall wellbeing. Each client will have individual care requirements, and you will support them with elements of daily living, such as:
Personal Care: Assist with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting.
Mobility Support: Help clients with safe transfers and mobility, including the use of mobility aids.
Household Assistance: Help with light housekeeping tasks, meal planning, preparation, and feeding.
Emotional Support: Provide companionship, meaningful engagement, and emotional support through conversation and activities.
Community Engagement: Accompany clients to appointments, social events, or community activities to promote social inclusion.
Medication Management: Administer medications and perform health-related tasks as prescribed by healthcare professionals.
Health Monitoring: Check and document vital signs, assist with exercises or physical therapy routines, and monitor for side effects.
Benefits:
Career progression + assistance with Careerforce and NZQA qualifications
EAP (Employee Assistance Programme)
Access to discounts and benefits via our Staff App
Supportive team environment
Skills and Experience:
At least 6 months of experience as a Support Worker
Experience with clients with brain and spinal injury is preferred
Health and Wellbeing Level 3 or Level 4 is preferred
Certificate in Brain Injury Support, Pressure Injuries and Management of clients with complex medical needs are an advantage
Genuinely love working with people who need support
Be intuitive and responsive to people's feelings and needs
Good written and verbal communication skills
The right to work in New Zealand
Full or restricted driver's license and access to reliable transportation
Availability to work weekends and evenings if required
Pay rates (Hourly)
Level 0 $23.95 (No health and wellbeing equivalent qualifications)
Level 2 $24.78 (For holders of level 2 health and wellbeing qualification or equivalent)
Level 3 $26.94 (For holders of level 3 health and wellbeing qualification or equivalent)
Level 4 $29.10 (For holders of level 4 health and wellbeing qualification or equivalent)
Pay equivalency can be checked on Te Whatu Ora's website:
Pay Equity and Qualification Equivalencies – Health New Zealand | Te Whatu Ora
Apply now!
Home Support Worker (Rotorua Region) - Radius Care
Exceptional People Exceptional Care: Radius Care is a New Zealand owned and operated company; we specialise in health and aged care for the elderly and disabled. Currently we have 24 locations nationwide, employing over 1800 staff and providing professional aged care for more than 1700 residents. We are one of the leading health care providers in New Zealand.
Radius Care supports equality and diversity in our workforce. We are committed to providing equal employment opportunities, development of your career pathway, and a safe and healthy work environment. We welcome all applicants, regardless of gender, ethnicity, marital status, age, disability, ****** orientation, and religious beliefs; we value the experience that you will bring to our organisation.
E kaha tautoko ana a Radius care i te ōritetanga, me te kanorau ā ō tātou nei kaimahi. E pirihonga ana mātou ki te whakaroto i ngā whiwhinga mahi whakaōrite, me te whakawhanake i tō umanga ngaio. Āno hoki, kia haumaru, kia hauora hoki tō tātou whaitua mahi. Tēnei te mihi maioha ki a kōutou, ngā kaitono kātoa. Āhakoa nō hea koe , āhakoa te pakeke , tō ira tangata rānei. E whai tīkanga ana tō tātou nei rōpu whakahaere, i ngā wheako whaiaro maha kei a kōutou kātoa.
Show less
