Verified Job
Customer Support / TeleCaller
Support Facilitator
Customer Support / TeleCaller
#724740
Remote / WFH
Kaikaranga
Job Description
Be the connection that changes lives .
In some jobs, you deliver services. In this one, you change lives.
As a Support Facilitator at Kaikaranga , you will be the connection between people with disabilities and the support, services and opportunities that help them live with real choice, freedom and control.
What you will be doing
Building genuine, trusted relationships with clients, whānau and providers
Conducting in-depth needs assessments for people with disabilities, who have a broad range of circumstances
Coordinating tailored support plans that reflect each person's goals
Navigating services and opportunities to create lasting, meaningful outcomes
Showing up differently every day - because no two clients are the same
What you will bring
Empathy and emotional intelligence - you lead with people, always
Strong communication and relationship-building skills
Self-drive, initiative and a genuine desire to make a difference
Experience in health, disability, aged care or community services (or the hunger to learn)
Good computer literacy and confidence using Microsoft Office
Proven experience coordinating natural and formal supports and services for people with a range of physical, intellectual, and or sensory needs
What you will get
The backing of a supportive, people-first organisation
Real career growth in a role that truly means something
Flexible working arrangements
At Kaikaranga , we don't just accept difference - we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community . We are proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds.
This is your chance to be the connection and to change lives, including your own.
Apply now and take the first step toward work that matters.
If you have questions prior to applying, contact Julia on 022 1041 2026 , or on email at [email protected].
Show less
In some jobs, you deliver services. In this one, you change lives.
As a Support Facilitator at Kaikaranga , you will be the connection between people with disabilities and the support, services and opportunities that help them live with real choice, freedom and control.
What you will be doing
Building genuine, trusted relationships with clients, whānau and providers
Conducting in-depth needs assessments for people with disabilities, who have a broad range of circumstances
Coordinating tailored support plans that reflect each person's goals
Navigating services and opportunities to create lasting, meaningful outcomes
Showing up differently every day - because no two clients are the same
What you will bring
Empathy and emotional intelligence - you lead with people, always
Strong communication and relationship-building skills
Self-drive, initiative and a genuine desire to make a difference
Experience in health, disability, aged care or community services (or the hunger to learn)
Good computer literacy and confidence using Microsoft Office
Proven experience coordinating natural and formal supports and services for people with a range of physical, intellectual, and or sensory needs
What you will get
The backing of a supportive, people-first organisation
Real career growth in a role that truly means something
Flexible working arrangements
At Kaikaranga , we don't just accept difference - we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community . We are proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds.
This is your chance to be the connection and to change lives, including your own.
Apply now and take the first step toward work that matters.
If you have questions prior to applying, contact Julia on 022 1041 2026 , or on email at [email protected].
Show less
