Verified Job
Clerical - Administrative
Student Success Assistant (Student Casual)
Clerical - Administrative
#54041
Remote / WFH
MacEwan University 4.1 4.1 out of 5 stars 10700 104 Avenue NW, Edmonton, AB $16.35–$23.80 an hour - Casual MacEwan University
Job Description
Supporting the Student Success Navigator in meeting with students individually, either in pre-scheduled appointments or on a drop-in basis, to discuss academic and non-academic challenges;
Assisting with front desk operations, supporting student check-ins for scheduled appointments and drop-in services;
Refilling resources such as brochures, flyers, and other informational materials;
Collaborating with the Student Success Navigator to develop templates, resources, training materials, and supporting reference materials for student groups;
Creating resources using Canva to enhance student engagement and support;
Supporting the planning and execution of orientation and transition presentations, workshops, seminars, and other student engagement and retention-related events; and,
Documenting and maintaining accurate student records and information in databases and spreadsheets, ensuring adherence to ATIA, POPA, and University policies and procedures.
Skills
You will have:
A high degree of empathy in all interactions, including when a student is stressed or in crisis;
A strong interest in supporting first-year students and enhancing their university experience;
Excellent verbal and written communication and active listening skills, with a commitment to customer service;
The ability to demonstrate objectivity, open-mindedness, and inclusiveness;
Strong interpersonal skills, with the ability to build and maintain strong working relationships;
Excellent organizational, time management, and problem-solving skills;
The ability to maintain confidentiality and exercise discretion and tact;
The ability to work independently and collaboratively in an undergraduate learning environment;
Flexibility, the ability to prioritize tasks, and take initiative;
Proficiency in Microsoft Office Suite and Canva; and
Strong presentation skills.
Qualifications
Currently enrolled as a full-time student at MacEwan University, with a minimum of 18 credits completed in your program of study.
Must be in good academic standing with a minimum of 2.70 GPA.
Previous experience in a peer support or leadership role would be considered an asset.
A variety of experiences on your Student Experience Record would be considered an asset.
An equivalent combination of education and experience may be considered.
Position Requirements
This position is on campus only.
Benefits
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
Competitive base pay
Continuous learning culture
Opportunities for career growth
How to Apply
To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at careers@macewan.ca.
Assisting with front desk operations, supporting student check-ins for scheduled appointments and drop-in services;
Refilling resources such as brochures, flyers, and other informational materials;
Collaborating with the Student Success Navigator to develop templates, resources, training materials, and supporting reference materials for student groups;
Creating resources using Canva to enhance student engagement and support;
Supporting the planning and execution of orientation and transition presentations, workshops, seminars, and other student engagement and retention-related events; and,
Documenting and maintaining accurate student records and information in databases and spreadsheets, ensuring adherence to ATIA, POPA, and University policies and procedures.
Skills
You will have:
A high degree of empathy in all interactions, including when a student is stressed or in crisis;
A strong interest in supporting first-year students and enhancing their university experience;
Excellent verbal and written communication and active listening skills, with a commitment to customer service;
The ability to demonstrate objectivity, open-mindedness, and inclusiveness;
Strong interpersonal skills, with the ability to build and maintain strong working relationships;
Excellent organizational, time management, and problem-solving skills;
The ability to maintain confidentiality and exercise discretion and tact;
The ability to work independently and collaboratively in an undergraduate learning environment;
Flexibility, the ability to prioritize tasks, and take initiative;
Proficiency in Microsoft Office Suite and Canva; and
Strong presentation skills.
Qualifications
Currently enrolled as a full-time student at MacEwan University, with a minimum of 18 credits completed in your program of study.
Must be in good academic standing with a minimum of 2.70 GPA.
Previous experience in a peer support or leadership role would be considered an asset.
A variety of experiences on your Student Experience Record would be considered an asset.
An equivalent combination of education and experience may be considered.
Position Requirements
This position is on campus only.
Benefits
When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes:
Competitive base pay
Continuous learning culture
Opportunities for career growth
How to Apply
To apply, please head to our MacEwan University Opportunities Page, select the job opportunity and click Apply Now. If you require assistance, please contact us at careers@macewan.ca.
