Verified Job
IT / Software / Data Analyst
Solutions Engineer- job post Numa
IT / Software / Data Analyst
#778420
Remote / WFH
Numa
Job Description
Full job description
Solutions Engineer
Location: Remote (Canada). Must be based in the Pacific Standard Time Zone.
Schedule: 9:00am - 6:00pm PST
About Numa
Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).
The Role
We're looking for a Solutions Engineer to join our team and deliver exceptional technical support and solution delivery for our customers and internal stakeholders. In this role, you will act as a trusted technical advisor, diagnosing issues, resolving complex product and system challenges, and helping users maximize the value of our solutions.
This role sits at the intersection of multiple teams—including Product, Engineering, and Customer Success—and acts as a key "connector" across them. Success in this role requires someone who understands how different parts of a company fit together, can navigate cross-functional workflows with ease, and can communicate clearly between technical and non-technical stakeholders.
Solutions Engineer
Location: Remote (Canada). Must be based in the Pacific Standard Time Zone.
Schedule: 9:00am - 6:00pm PST
About Numa
Numa is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions—from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).
The Role
We're looking for a Solutions Engineer to join our team and deliver exceptional technical support and solution delivery for our customers and internal stakeholders. In this role, you will act as a trusted technical advisor, diagnosing issues, resolving complex product and system challenges, and helping users maximize the value of our solutions.
This role sits at the intersection of multiple teams—including Product, Engineering, and Customer Success—and acts as a key "connector" across them. Success in this role requires someone who understands how different parts of a company fit together, can navigate cross-functional workflows with ease, and can communicate clearly between technical and non-technical stakeholders.
