Verified Job
Customer Support / TeleCaller
Software Support Executive
Customer Support / TeleCaller
#724181
Remote / WFH
Jewels Infosystems
Job Description
Urgent hiring : Software Support Executive (Voice Process)
Job location: C-Scheme, Jaipur
1. Troubleshooting software issues via phone, email, or chat.
2. Resolving technical problems and providing solutions.
3. Documenting customer interactions and issue resolutions.
4. Escalating complex issues to development or senior support teams.
5. Providing product training and guidance to customers.
6. Collaborating with internal teams to improve software quality.
Preferred Software support experience and good communication skills.
Immediate Joiner
Salary Scale : 15-25K (Depends on skills)
Job Type: Full-time
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
Paid time off
Shift:
Day shift
Experience:
CRM Support: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
Job location: C-Scheme, Jaipur
1. Troubleshooting software issues via phone, email, or chat.
2. Resolving technical problems and providing solutions.
3. Documenting customer interactions and issue resolutions.
4. Escalating complex issues to development or senior support teams.
5. Providing product training and guidance to customers.
6. Collaborating with internal teams to improve software quality.
Preferred Software support experience and good communication skills.
Immediate Joiner
Salary Scale : 15-25K (Depends on skills)
Job Type: Full-time
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
Paid time off
Shift:
Day shift
Experience:
CRM Support: 1 year (Preferred)
Language:
English (Preferred)
Work Location: In person
