Verified Job
Advertising - Public Relations
Social Media Content Specialist - Bilingual ENGLISH/FRENCH-
Advertising - Public Relations
#38468
Remote / WFH
Dentsu
Job Description
ICUC has been a global leader in social media solutions for over 20 years. Today, the team has more than 350 people in more than 35 countries and 50 languages, 24 hours a day. In an environment where the only constant is change, we build bridges between brands and their audiences through communities and social platforms. Driven by a unique meritocracy-driven culture, we bring the passion, expertise and balance needed to achieve our goal: to be the best, we surround ourselves with the best. Ready to join the ICUC team?
If you love social media, have a passion for writing, and know how to connect with people online, we want to hear from you.
We are always looking for talented people to join our team. This is an ongoing application opportunity for future positions, so you can apply at any time.
About the position
We are a growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating engaging content, and helping to build safe and welcoming digital communities.
We are looking for people who are available to work a mix of the following shifts (including weekends):
Daytime: 8 a.m. to 4 p.m. – North American Central Time Zone
Evening: 4 p.m. to midnight – North American Central Time Zone
Night: Midnight to 8 a.m. – North American Central Time Zone
This position requires flexibility to work different shifts, including evenings and weekends.
An excellent command of English is essential, in addition to French, since this position involves managing content and accounts in English and French, as well as working closely with international teams.
What you'll do on a daily basis
Moderate and respond to comments on customers' social platforms, respecting their brand tone and voice.
Write thoughtful and engaging content to stimulate conversations and increase engagement.
Contribute to maintaining online communities that are safe, respectful and aligned with customer guidelines.
Identify and escalate issues, trends, or insights to the internal team as needed.
Develop a solid understanding of client brands: strategy, tone, target audience.
What you bring to the team
Excellent written communication skills (spelling, grammar, clarity) in English and French, with strong cultural sensitivity
If you love social media, have a passion for writing, and know how to connect with people online, we want to hear from you.
We are always looking for talented people to join our team. This is an ongoing application opportunity for future positions, so you can apply at any time.
About the position
We are a growing team looking for bilingual (English and French) social media professionals who enjoy engaging in online conversations, creating engaging content, and helping to build safe and welcoming digital communities.
We are looking for people who are available to work a mix of the following shifts (including weekends):
Daytime: 8 a.m. to 4 p.m. – North American Central Time Zone
Evening: 4 p.m. to midnight – North American Central Time Zone
Night: Midnight to 8 a.m. – North American Central Time Zone
This position requires flexibility to work different shifts, including evenings and weekends.
An excellent command of English is essential, in addition to French, since this position involves managing content and accounts in English and French, as well as working closely with international teams.
What you'll do on a daily basis
Moderate and respond to comments on customers' social platforms, respecting their brand tone and voice.
Write thoughtful and engaging content to stimulate conversations and increase engagement.
Contribute to maintaining online communities that are safe, respectful and aligned with customer guidelines.
Identify and escalate issues, trends, or insights to the internal team as needed.
Develop a solid understanding of client brands: strategy, tone, target audience.
What you bring to the team
Excellent written communication skills (spelling, grammar, clarity) in English and French, with strong cultural sensitivity
