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Shift leader
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#797307
Remote / WFH
Panago-Pizza-Airdrie
Job Description
We are seeking a dynamic and experienced Shift Leader to oversee daily operations within our hospitality and food service environment. The ideal candidate will possess strong leadership skills, extensive knowledge of food preparation, customer service, and restaurant management. This role is vital in ensuring smooth service, maintaining high standards of food safety and quality, and leading a team to deliver exceptional guest experiences. The Shift Leader will serve as a key point of contact during their shift, supervising staff, managing customer interactions, and ensuring compliance with all operational procedures.
Responsibilities
Supervise and coordinate team members during assigned shifts, including front-of-house and kitchen staff
Oversee food preparation, cooking, and food handling to ensure quality and safety standards are met
Manage POS systems such as Micros POS for order processing and cash handling procedures
Ensure adherence to food safety regulations and proper sanitation practices
Provide excellent customer service by addressing guest inquiries and resolving issues promptly
Assist with interviewing, onboarding, and training new team members
Monitor inventory levels and assist in ordering supplies as needed
Enforce restaurant policies, procedures, and safety protocols
Lead by example in maintaining a clean, organized, and efficient work environment
Support restaurant management in implementing operational strategies to improve service delivery
Requirements
Proven experience in food service, restaurant management, or hospitality roles including supervising or team management experience
Knowledge of food preparation techniques, cooking processes, and food safety standards
Familiarity with POS systems such as Micros POS or similar platforms; cash handling experience required
Strong leadership skills with the ability to motivate and manage a diverse team
Excellent customer service skills with a focus on hospitality excellence
Experience in interviewing and training staff preferred
Background in hotel or barista experience is advantageous but not mandatory
Ability to work efficiently under pressure in a fast-paced environment
Demonstrated knowledge of food industry regulations and best practices in food safety and sanitation
This role offers an exciting opportunity for individuals passionate about the food industry who are eager to develop their leadership skills within a vibrant team environment.
Job Types: Full-time, Part-time
Pay: $15.00-$18.00 per hour
Work Location: In person
Responsibilities
Supervise and coordinate team members during assigned shifts, including front-of-house and kitchen staff
Oversee food preparation, cooking, and food handling to ensure quality and safety standards are met
Manage POS systems such as Micros POS for order processing and cash handling procedures
Ensure adherence to food safety regulations and proper sanitation practices
Provide excellent customer service by addressing guest inquiries and resolving issues promptly
Assist with interviewing, onboarding, and training new team members
Monitor inventory levels and assist in ordering supplies as needed
Enforce restaurant policies, procedures, and safety protocols
Lead by example in maintaining a clean, organized, and efficient work environment
Support restaurant management in implementing operational strategies to improve service delivery
Requirements
Proven experience in food service, restaurant management, or hospitality roles including supervising or team management experience
Knowledge of food preparation techniques, cooking processes, and food safety standards
Familiarity with POS systems such as Micros POS or similar platforms; cash handling experience required
Strong leadership skills with the ability to motivate and manage a diverse team
Excellent customer service skills with a focus on hospitality excellence
Experience in interviewing and training staff preferred
Background in hotel or barista experience is advantageous but not mandatory
Ability to work efficiently under pressure in a fast-paced environment
Demonstrated knowledge of food industry regulations and best practices in food safety and sanitation
This role offers an exciting opportunity for individuals passionate about the food industry who are eager to develop their leadership skills within a vibrant team environment.
Job Types: Full-time, Part-time
Pay: $15.00-$18.00 per hour
Work Location: In person
