Verified Job
IT / Software / Data Analyst
ServiceNow Senior Analyst Programmer
IT / Software / Data Analyst
#313214
Remote / WFH
Job Description
Job Reference #
272872BR
Job Type
Full Time
Your role
Do you want to design best in class functionality on ServiceNow? Are you confident at iteratively refining user requirements and removing any ambiguity? Do you like to be challenged, encouraged to learn and grow professionally?
We’re looking for an IT Architect to:
• provide technology solutions that will solve business problems and strengthen our position as digital leaders in financial services
• analyze business requirements not only for Technology but Technology teams representing Business areas such as GRC
• design, plan and deliver sustainable solutions using configuration and development in ServiceNow
• providing technical expertise and recommendations in assessing new requirements and initiatives to support and enhance our ServiceNow Platform
• conduct code reviews and test software as needed, along with participating in application architecture and design and other phases of SDLC
• perform Level 3 support on ServiceNow to identify issues within the code, working in partnership with other team members to resolve them within the agreed service level targets
• provide Level 3 support to our TOC colleagues in the event of an Incident
• work effectively within a global Scrum team and focus on sprint goal delivery
Your team
You’ll be working in the ITSM Team (IT Service Management), as part of the Technology Services division in IT Asset Inventory Management, in India(Pune/Mumbai). We provide a benefit to the organization as we are responsible for a portfolio of products including ServiceNow & MIR3 platforms which are predominantly used by Group Technology to manage the IT Service Management processes within the bank. This benefits Group Technology as ServiceNow is a significant component in the bank’s digitalization journey (includes automation, machine learning and AI). As a ServiceNow Analyst Programmer, you’ll play an important role in the bank’s digitalization journey.
Your expertise
• architect focused on IT Service Management tooling
• proven track record of ServiceNow development and configuration with a minimum of 6 years experience
• working knowledge of Flow-JIRA and GitLab
• proven track record of implementing solutions on the ServiceNow platform
• detailed understanding of the latest versions of ServiceNow (Quebec, San Diego)
• design solutions in a large scale enterprise environment, with automation and self-service in mind
• able to work collaboratively as part of a dynamic global team
• certified ServiceNow Implementation Specialist
• university degree computer science, management information systems or professional certifications
About Us
UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
How We Hire
This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce
272872BR
Job Type
Full Time
Your role
Do you want to design best in class functionality on ServiceNow? Are you confident at iteratively refining user requirements and removing any ambiguity? Do you like to be challenged, encouraged to learn and grow professionally?
We’re looking for an IT Architect to:
• provide technology solutions that will solve business problems and strengthen our position as digital leaders in financial services
• analyze business requirements not only for Technology but Technology teams representing Business areas such as GRC
• design, plan and deliver sustainable solutions using configuration and development in ServiceNow
• providing technical expertise and recommendations in assessing new requirements and initiatives to support and enhance our ServiceNow Platform
• conduct code reviews and test software as needed, along with participating in application architecture and design and other phases of SDLC
• perform Level 3 support on ServiceNow to identify issues within the code, working in partnership with other team members to resolve them within the agreed service level targets
• provide Level 3 support to our TOC colleagues in the event of an Incident
• work effectively within a global Scrum team and focus on sprint goal delivery
Your team
You’ll be working in the ITSM Team (IT Service Management), as part of the Technology Services division in IT Asset Inventory Management, in India(Pune/Mumbai). We provide a benefit to the organization as we are responsible for a portfolio of products including ServiceNow & MIR3 platforms which are predominantly used by Group Technology to manage the IT Service Management processes within the bank. This benefits Group Technology as ServiceNow is a significant component in the bank’s digitalization journey (includes automation, machine learning and AI). As a ServiceNow Analyst Programmer, you’ll play an important role in the bank’s digitalization journey.
Your expertise
• architect focused on IT Service Management tooling
• proven track record of ServiceNow development and configuration with a minimum of 6 years experience
• working knowledge of Flow-JIRA and GitLab
• proven track record of implementing solutions on the ServiceNow platform
• detailed understanding of the latest versions of ServiceNow (Quebec, San Diego)
• design solutions in a large scale enterprise environment, with automation and self-service in mind
• able to work collaboratively as part of a dynamic global team
• certified ServiceNow Implementation Specialist
• university degree computer science, management information systems or professional certifications
About Us
UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?
How We Hire
This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html
Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?
Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce
