Verified Job
Work from home
Service System Support Analyst
Work from home
#423058
Remote / WFH
Job Description
The Opportunity
Reporting to the Service Innovation Manager – Digital, this position will support nationally all Komatsu Branch’s by building and enhancing reports related to the Service centres.
The reports focus on key area’s such as productivity, safety and financials.
The successful applicant will need to carry out data modelling and have the ability to build reports from scratch whilst ensuring data validation and accuracy.
This position could work out of our NSW (Fairfield) or Queensland (Wacol) head offices and would have flexible work arrangements to work-from home a couple of days a week.
Key Responsibilities
Complete data modelling, data input & data validation in Power BI
Ensure reports are developed and maintained in line with business policies and procedures
Ensure data and reporting comply with security standards
Maintain best practise for load & reporting efficiency
Location: Fairfield (NSW) or Wacol (QLD)
Komatsu Can Provide You With
Paid Parental Leave: 16 weeks of paid primary carer parental leave.
Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
Financial: Komatsu Employee Referral Program offering a bonus of $3000 if you successfully refer someone for a role, Income Protection options are available
Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
Your Knowledge, Skills And Abilities
Previous experience working as a Service Administrator, Advisor, Manager or within a Service-related positions is highly regarded
Strong understanding of general service requirements and principles
Demonstrated experience with Power BI
Basic to intermediate knowledge of SQL and SSRS
Strong knowledge of MS Office Suite including Excel
Ability to work unsupervised.
Advantageous to have knowledge of ITIL processes
Reporting to the Service Innovation Manager – Digital, this position will support nationally all Komatsu Branch’s by building and enhancing reports related to the Service centres.
The reports focus on key area’s such as productivity, safety and financials.
The successful applicant will need to carry out data modelling and have the ability to build reports from scratch whilst ensuring data validation and accuracy.
This position could work out of our NSW (Fairfield) or Queensland (Wacol) head offices and would have flexible work arrangements to work-from home a couple of days a week.
Key Responsibilities
Complete data modelling, data input & data validation in Power BI
Ensure reports are developed and maintained in line with business policies and procedures
Ensure data and reporting comply with security standards
Maintain best practise for load & reporting efficiency
Location: Fairfield (NSW) or Wacol (QLD)
Komatsu Can Provide You With
Paid Parental Leave: 16 weeks of paid primary carer parental leave.
Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products
Financial: Komatsu Employee Referral Program offering a bonus of $3000 if you successfully refer someone for a role, Income Protection options are available
Career: recognition and awards, Komatsu is a recognised training organisation (RTO) providing an opportunity to complete recognised Cert III courses
Health: Discounted corporate rates with Bupa and a comprehensive Employee Assistance Program with total wellbeing solution provider LifeWorks
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone and Orix
Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
Your Knowledge, Skills And Abilities
Previous experience working as a Service Administrator, Advisor, Manager or within a Service-related positions is highly regarded
Strong understanding of general service requirements and principles
Demonstrated experience with Power BI
Basic to intermediate knowledge of SQL and SSRS
Strong knowledge of MS Office Suite including Excel
Ability to work unsupervised.
Advantageous to have knowledge of ITIL processes
