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SERVICE ENGINEER
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#32388
Remote / WFH
EeVe India
Job Description
Provide high level technical support to external customers at their location.
Provide on-site training to the customers and the service personnel of the dealer.
Perform hands-on on-site troubleshooting, service and repairs at dealers end.
Interface with cross functional work teams such as customer support/services, product management, manufacturing and marketing/sales.
Develop Service technical documentation.
Create and maintain service information in the company enterprise database.
Timely and professionally handle field service calls and issues arising from the field service visits.
Provide on-site training to the customers and the service personnel of the dealer.
Perform hands-on on-site troubleshooting, service and repairs at dealers end.
Interface with cross functional work teams such as customer support/services, product management, manufacturing and marketing/sales.
Develop Service technical documentation.
Create and maintain service information in the company enterprise database.
Timely and professionally handle field service calls and issues arising from the field service visits.
