Verified Job
Recruiter / HR / Admin
Senior Workplace Relations Consultant
Recruiter / HR / Admin
#419236
Remote / WFH
Job Description
The perks
Be part of a company that has been recognised as an Employer of Choice 7 times!
Career pathways, progression and opportunities
Genuine recognition for your efforts & achievements e.g. employee of the quarter
Coaching, mentoring and professional development opportunities
Opportunities to earn $$ through rewards and referrals
Fun-filled company social calendar for all staff
Lots of employee benefits including access up to 12 week of paid parental leave, birthday leave, volunteer days, and fur-friendly offices!
Opportunities to work in Sydney, Brisbane and Melbourne offices flexibly
Join a high-performing team who are driven, fast-paced and collaborative
About Us
Citation HR (formerly known as HR Assured) is one of the fastest growing employment relations businesses in Australia. Clients tell us we are the best. To keep up the high-quality service we provide to our clients, we need motivated and skilled professionals who want to take their knowledge, expertise and client relationship skills to the next level. You will step into a team that lives the mantra of “My Client, My Problem” and strives for consistent excellence.
Our clients range from the smallest family business to large corporates with thousands of employees. With such diversity in our client base, our Advisors and Consultants gain exposure to an incredibly diverse range of employment relations topics.
We firmly believe we deliver the best development experience available in the space. As a Senior Consultant you will have direct access to some of the most respected employment law and industrial and workplace relations practitioners in Australia who are committed to your development. But it’s not just about technical skills. With our heavy focus on our clients, you will develop client relationship management skills that will provide an exceptional foundation for your future career.
We are also exceptionally proud of the diverse career pathways we offer our Advisors and Consultants. We are an innovative and evolving business and have seen our Consultants and Advisors take up exciting and senior roles within the broader Citation Group. With passion and dedication to the needs of our clients, we will equip you with everything you need to achieve your career goals.
The Role
As a Senior Consultant, you will directly report to the Executive Manager for HR Consulting and Advisory Services, and you will be called on to manage our clients’ ER and IR issues. The day-to-day of this role involves:
Providing direct advisory services to clients over the phone,
Undertaking compliance audits both remote and face-to-face
General supervision of Workplace Relations Advisors and Consultants,
Administrative and operational tasks such as rosters, team meetings, processes, salesforce auditing etc,
Managing and representing client claims before the Fair Work Commission
Undertaking and supervising complex case management activities for clients
Preparing and delivering client briefings, workshops, training and webinars,
Nurturing deep relationships with our clients and become a critical part of their success.
Opportunities to travel interstate
Skills & Experience
To be considered for this opportunity, we are looking for candidates with the following:
3+ years’ experience in a similar role providing advice and consultation on workplace relations matters (including in-house HR Business Partners)
Formal qualifications in Law or HR
Strong knowledge of Australian employment law and Modern Award framework
Previous experience in supervising a small team of professionals would be highly regarded;
Ability to identify and support team members with individual development needs
A pragmatic and commercial approach to providing advice (both written and verbally)
Strong CRM and Account Management skills
Able to work in a fast paced and client-centric environment
Self-motivated with a desire to be the best practitioner you can be
Be part of a company that has been recognised as an Employer of Choice 7 times!
Career pathways, progression and opportunities
Genuine recognition for your efforts & achievements e.g. employee of the quarter
Coaching, mentoring and professional development opportunities
Opportunities to earn $$ through rewards and referrals
Fun-filled company social calendar for all staff
Lots of employee benefits including access up to 12 week of paid parental leave, birthday leave, volunteer days, and fur-friendly offices!
Opportunities to work in Sydney, Brisbane and Melbourne offices flexibly
Join a high-performing team who are driven, fast-paced and collaborative
About Us
Citation HR (formerly known as HR Assured) is one of the fastest growing employment relations businesses in Australia. Clients tell us we are the best. To keep up the high-quality service we provide to our clients, we need motivated and skilled professionals who want to take their knowledge, expertise and client relationship skills to the next level. You will step into a team that lives the mantra of “My Client, My Problem” and strives for consistent excellence.
Our clients range from the smallest family business to large corporates with thousands of employees. With such diversity in our client base, our Advisors and Consultants gain exposure to an incredibly diverse range of employment relations topics.
We firmly believe we deliver the best development experience available in the space. As a Senior Consultant you will have direct access to some of the most respected employment law and industrial and workplace relations practitioners in Australia who are committed to your development. But it’s not just about technical skills. With our heavy focus on our clients, you will develop client relationship management skills that will provide an exceptional foundation for your future career.
We are also exceptionally proud of the diverse career pathways we offer our Advisors and Consultants. We are an innovative and evolving business and have seen our Consultants and Advisors take up exciting and senior roles within the broader Citation Group. With passion and dedication to the needs of our clients, we will equip you with everything you need to achieve your career goals.
The Role
As a Senior Consultant, you will directly report to the Executive Manager for HR Consulting and Advisory Services, and you will be called on to manage our clients’ ER and IR issues. The day-to-day of this role involves:
Providing direct advisory services to clients over the phone,
Undertaking compliance audits both remote and face-to-face
General supervision of Workplace Relations Advisors and Consultants,
Administrative and operational tasks such as rosters, team meetings, processes, salesforce auditing etc,
Managing and representing client claims before the Fair Work Commission
Undertaking and supervising complex case management activities for clients
Preparing and delivering client briefings, workshops, training and webinars,
Nurturing deep relationships with our clients and become a critical part of their success.
Opportunities to travel interstate
Skills & Experience
To be considered for this opportunity, we are looking for candidates with the following:
3+ years’ experience in a similar role providing advice and consultation on workplace relations matters (including in-house HR Business Partners)
Formal qualifications in Law or HR
Strong knowledge of Australian employment law and Modern Award framework
Previous experience in supervising a small team of professionals would be highly regarded;
Ability to identify and support team members with individual development needs
A pragmatic and commercial approach to providing advice (both written and verbally)
Strong CRM and Account Management skills
Able to work in a fast paced and client-centric environment
Self-motivated with a desire to be the best practitioner you can be
