Senior Manager, Organizational Strategy Design, Government Public Services

Job description
Job Type: PermanentWork Model: HybridReference code: 128856Primary Location: Toronto, ONAll Available Locations: Toronto, ON; Calgary, AB; Ottawa, ON; Vancouver, BC

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.
• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

What will your typical day look like?

You will serve as a trusted advisor to clients, leading them through their most complex Organizational Transformation programs. You understand that strategy drives structure and based on your knowledge of the trends in the Government Public Services (GPS), you support clients to drive their strategies though organizational redesigns, Target Operating Model designs, the end-to-end implementation of such designs and leverage transformation approach that is feedback driven and co-creative.

With your deep GPS expertise, you’ll lead consulting teams to innovate, design, and implement Organizational Transformations across the industry, with a proven track record in managing large-scale projects within the public sector, demonstrating expertise in strategic planning, stakeholder engagement, a deep understanding of government operations. As a Senior Manager on this team, you’ll positively influence clients, teams, and individuals. As part of this you’ll lead by example, think innovatively, and develop the broader team through coaching and mentorship.

Additionally, you’ll drive marketing and business development priorities with the Leadership Team, including the preparation of Statements of Work (SOW), development of proposals (RFP and sole sourced), and facilitation of senior client presentations to build the client base.

About The Team

The Organizational Strategy Design team contains the best, brightest and most dedicated consultants in Canada. Our clients see the increasing importance of shifting away from traditional hierarchies towards more adaptable, outcome-focused operating models and organizational structures, and look to us to help guide them to that potential. We have practitioners coast-to-coast, and operate as a true national practice while recognizing local impact and relationships. We embrace the Firm’s purpose, and tackle some of Canada’s largest Organizational Strategy Design challenges.

Our GPS industry team brings the best of our national Organization Design capability to the public sector, with each consultant possessing deep knowledge and expertise in government and public services. Our presence and relationships extend across various government sectors (federal, provincial, healthcare, etc.), and we are a group of individuals passionate about making an impact in each sub-sector of the industry.

Enough about us, let’s talk about you

You are someone with:
• 12+ years of relevant experience in Organization Design or a relevant field, (i.e., Organization Design Strategy, Organization Transformation, Analytics / Business Intelligence, familiarity with incorporating Agility, and / or Executive Compensation), with previous experience working in a Consulting firm.
• Significant experience with managing complex organizational transformations, including enterprise operating model and organization redesigns, previous experience delivering such transformations across various sectors within Government Public Services (i.e., federal, provincial, healthcare, etc.)
• Perspectives and insights into critical GPS trends, and what this means for operating models, organization designs, and how to support clients in responding to such trends. Experience with customer-centric journey-based operating models an asset.
• Knowledge of and experience working in the Government and Public Sector, ideally at multiple levels of government, and one or more of the following sectors: core government, FSI (financial services industries), healthcare, education, infrastructure, transportation. Healthcare specific experience is an asset.
• A strong track record in delivering exceptional client service by maximizing results and driving high performance from people, while also fostering collaboration across businesses and borders.
• Comfort working collaboratively across a wide cross-section of advisory disciplines and industries - to tackle our client's issues holistically.
• Experience and comfort working with, operating at, and delivering to the C-suite level.
• Experience in developing high performing people and teams through challenging and meaningful opportunities.
• Ability to continue to build the brand and develop sales opportunities across the market.

Total Rewards

The salary range for this position is $97,000 - $234,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You Shape How We Make Impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability. Read more