Senior Manager - HR Operations & Shared Services - Artificial Intelligence/Data Solutions Provid
Job Description
About Tredence:
Tredence is a global AI and Data Science solutions provider focused on solving the last mile problem in analytics. The 'last mile' is the gap between insight creation and value realization.-
Headquartered in San Jose, the company embraces a vertical-first approach and an outcome-driven mindset to help clients win and accelerate value realization from their analytics investments. We are a Global Organization with over 1,800 employees and offices in San Jose, Foster City, Chicago, London, and Toronto, as well as offshore development centers in Bangalore, Chennai, Gurgaon, and Pune. Tredence's client list includes companies operating in retail, CPG, high-tech, telecom, healthcare, travel, and industrial sectors. -
We're on the cusp of an ambitious and exciting phase as we embark on our growth journey.
Certified as a Great Place to Work by GPTW India
Named a 'Leader' in the Forrester Wave: Customer Analytics Services and recognized by Forrester among one of the Top 13 Global AI Services companies
Identified at #17 among top 50 companies as a 'Best place to work for Data Scientists' by Analytics India Magazine
Winner of the Nasscom Healthcare Innovation Challenge
High-impact 3-month Data Science learning program for employees to prepare them for newer challenges and help enhance their problem-solving capabilities
Recently launched two disruptive AI products - HealthEM.AI and Rebate.AI
Atom.AI, our innovation hub provides employees the opportunity to build ingenious products and solutions
Backed by funding from Chicago Pacific Founders
Global expansion and geographic footprint in Canada & UK
Why join Tredence?
There is a reason we are one of the fastest growing private companies in the country! You will have the opportunity to work with some of the smartest and fun-loving people in the data analytics and data science space. You will work with the latest technologies and interface directly with the key decision stakeholders at our clients, some of the largest and most innovative businesses in the world. Our people are our greatest asset and we value every one of them. Come see why we're so successful in one of the most competitive and fastest growing industries in the world.
Position: Sr Manager - HR Operations & Shared Services
Level: Senior Manager
Location: Bangalore
Role summary:
Tredence has 2000+ employees, spread across India, US & Canada, poised to grow at 100%+ over the next 12-18 months.
We are looking for a highly experienced and effective leader to lead the Global HR Operations and Shared Services Organization. This position will lead a team and overlook HR Operations, payroll, compliance, HRIS and automation.
The position will be responsible for the development and implementation of processes, procedures, policies and ways of working to ensure effective and efficient delivery of HR Services to all employees globally.
He / She will be responsible to create a strong foundation for HR Shared Services that will be the backbone of the organization and be a catalyst to the Tredence growth story.
Responsibilities:
- Define, develop and implement HR processes, policies and procedures to ensure efficiency, consistency and a seamless experience for employees
- Review and streamline existing processes including but not limited to automation, to create a robust and efficient Global HR Operations and Shared Services Model
- Strengthen the HR Information System and Data Management and Consolidation Process.
- Overlook and collaborate with the IT and Business Stakeholders in integration of HRIS with other key applications that have a direct business and financial impact.
- Lead and represent HR in the Compliance, Audit and other Regulatory Processes as required
- Collaborate with HR Business Partners, HR Leaders, Finance and other stakeholders to identify areas of improvement and develop solutions to enhance HR Service Delivery.
- Build and sustain a strong HR Operations & Shared Services Team, ensure the team is equipped with necessary tools, training and resources to perform their duties effectively
- Maintain a deep understanding of laws, regulations, to ensure compliance with all applicable laws & regulations of the land.
- Management Reporting on HR Metrics
- Centrally lead the key processes related to onboarding, background verification, offboarding, leave management, insurance and query handling
- Manage payroll process for all employees with zero errors
- Own and manage the HR ERP , Success Factors; work with the external partner on changes, modifications and enhancements.
- Responsible for all Employee Data Management, MIS, Analytics and Reporting. Maintain all employee records and files, administer changes, issue service letters and other employee documents
- Accountable for all the Labour law aspects, Statutory Compliance and HR Audits
- Review, Define, Manage and Execute all the Employee Policies with the team
Required Skills and Qualifications:
- Relevant experience of 12-15 years in HR Operations and Shared Services with at least 5 years of experience in a similar leadership role of heading HR Shared Services and leading a team.
- Global Exposure, especially of managing US, Canada HR operations and global stakeholders
- Strong process orientation and ability to streamline processes, identify & fix gaps
- Strong knowledge of HR policies, laws and regulations.
- Excellent organization and project management skills.
- Ability to analyze and solve complex problems. High attention to detail
- Good interpersonal and communication skills
- Enthused about working in a fast paced, agile organization, exploring new challenges and working with sharp minds.
- Curious and keeps self well versed about the trends in the market, industry best practices and emerging trends in the HR Operations and Shared Services area.
- Ability to work in an unstructured, dynamic landscape and lead independently with minimal guidance
