Senior Manager, Digital Ecosystem APAC

Department : Policy

Team – GSM Association

Location: Delhi, India

Reports To: Senior Director – Advocacy and Industry Engagement, GSMA India

Position Type : Short Term Contract (STC)

About GSMA

The GSMA represents the interests of the entire mobile ecosystem. We unite over 1000 mobile operators and businesses across the ecosystem and related industries to advance innovation and reduce inequalities around the world. We drive industry collaboration, digital innovation, and policy engagement to shape the future of mobile communications. GSMA India works closely with government bodies, mobile operators, technology providers, and ecosystem players to accelerate digital transformation and enhance India's mobile ecosystem.

What The Hiring Manager Says

The Asia Pacific regional team is a dynamic group of policy, technology, marketing, and Mobile 4 Development (M4D) experts spread across the region. Our policy team comprises individuals with diverse backgrounds, supported by a global team of specialists in London.

The policy team plays a crucial role in shaping the future of the mobile industry by:

Prioritising and executing GSMA policy programs aligned with member interests.
• Engaging with policymakers and regulators to advance policy discourse and contribute to market research.
• Representing the mobile industry's perspective on a wide range of digital economy and society issues.
• Building and nurturing relationships with the wider mobile ecosystem, government and policy stakeholders.
• Providing valuable insights on regional policy priorities to the global team.

About The Role

The Senior Manager – Digital Ecosystem, will play a critical role in strengthening GSMA’s engagement with digital ecosystem players, including mobile operators, global system integrators, hyper-scalers, internet companies, enterprises, and third party aggregators. The individual will drive and execute strategic initiatives, partnerships, and thought leadership to advance GSMA’s agenda in India’s rapidly evolving digital landscape. This role is ideal for a dynamic professional with deep industry knowledge, strong stakeholder engagement skills, and a passion for digital transformation.

Key Responsibilities
• Digital Ecosystem Development
• Build and strengthen GSMA’s engagement with key digital players, including cloud providers, system integrators, AI startups, IoT firms, and digital service providers.
• Identify and promote strategic collaborations between mobile operators and digital ecosystem players to accelerate 5G adoption, AI, edge computing, and IoT innovations.
• Develop and execute programs, roundtables, webinars, and initiatives that foster partnerships between telecom operators and the wider digital ecosystem for solving existing challenges in the industry.
• Industry Engagement
• Manage execution of current projects and curate new programs for industry engagement.
• Work closely with global GSMA teams to align India’s digital transformation agenda with GSMA’s global initiatives.
• Create reports and newsletters highlighting emerging trends, challenges, and opportunities in India’s digital economy.
• Policy Regulatory Collaboration
• Engage with government bodies, regulators (DoT, TRAI, MeitY, etc.), and industry associations to shape policies that foster digital innovation, data governance, and fair competition in the industry.
• Work with the GSMA policy team to advocate for a regulatory framework that promotes open APIs, fair share in the digital infrastructure, and sustainable telecom-digital partnerships.
• Enterprise Digital Transformation 5G Adoption
• Drive GSMA-led enterprise adoption programs that promote 5G use cases, private networks, and industry digitalisation in sectors like manufacturing, healthcare, and smart cities.
• Collaborate with mobile operators and enterprises to accelerate the deployment of next-gen connectivity solutions.
• GSMA Events Community Building
• Contribute to GSMA-led events, including India Mobile Congress (IMC), and GSMA APAC programs, by curating discussions and inviting key industry leaders.
• Expand GSMA’s community of digital ecosystem players through engagement programs, networking sessions, and exclusive ecosystem member roundtables.
• Design creative ideas to keep the ecosystem engaged with current and relevant topics from the industry.

About You
• Solid experience in the telecom, digital services, technology, or regulatory sectors.
• Strong understanding of India’s digital ecosystem, including telecom, cloud, AI, fintech, IoT, and enterprise digital transformation.
• Proven experience in stakeholder engagement, partnerships, and policy advocacy.
• Excellent oral and writing skills, presentation and program execution skills.
• Strong track record in developing industry programs, publishing insights, and driving ecosystem initiatives.
• Experience working with government, regulators, or industry bodies.

Contract type

Short term Contractor

Worker type

Contingent Worker

What We Offer

Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects and a stimulating and dynamic environment designed to enable you to flourish.

In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning development opportunities, generous holiday allowances, four additional days off for professional development and many others.

To learn more about the GSMA, visit our career site, our LinkedIn page and our Twitter page.

Being You at the GSMA

We care deeply about diversity, equity and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented and connected so we particularly encourage applications from all demographics. The sucess of the GSMA year on year will continue to be contributed by people from all walks of life.

GSMA Values

Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.

Passionately driven

We approach everything we do with unparalleled capability, tenacity and commitment, knowing that the challenging scale, pace and complexity of our work is what leads to its world-changing impact.

Insightful leaders

We continually develop and engage our expertise, insight and creativity so that we’re always ready to respond to the changing landscape with authority, agility and nuance.

Stronger together

We lean on each other so the industry can lean on us, embracing our diversity by actively seeking out perspectives and skill sets beyond our own, fuelling each other’s successes and constantly asking how we can help.

Underpinning our values is our collective mindset to show up purposefully as good human beings every day, in every situation. When we’re at our best – we are collaborative, considerate and compassionate to others, and we create a safe space for one another to thrive, assuming positive intent in our colleagues. And if we aren’t at our best and the pressure is on – we feel free to be ourselves but still remain curious, lean into the tough stuff and we are always respectful to others and accountable for the part we play. Read more