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Inbound | Customer Service | Voice Process | HCL Tech | Noida

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BPO Jobs

1 month

India

Ahemdabad

Ahemdabad Get directions →

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ID: 322701

Published 1 month ago by https://www.naukri.com/bpo-/-call-centre-jobs

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In BPO Jobs category

Ahemdabad , Ahemdabad , India

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What you’ll do
Roles and Responsibilities

Solving Customer queries.
Inbound customer service
Credit/Debit Card related queries,
Using process knowledge in replying to customers.
Maintaining quality standards.
Effectively meeting the SLA parameters as set
Ensuring data security - proprietary data of customers
Meeting SLAs maintaining Quality Standards
Good command in verbal and written English.
Excellent communication skills.
Excellent computer/ internet navigation skills.
Updating various logs like escalation log, complaint tracker etc. Read more

Published on 2025/09/10. Modified on 2025/09/10.

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