Senior Librarian - User Experience and Innovation

Dynamic opportunity within our Library
Full-time, ongoing position in Hawthorn
HEW Level 8 + 17% super and attractive staff benefits


About the Role
Are you ready to lead initiatives that deliver great user experiences to students, educators, and staff engaging with the library? Swinburne University is seeking a Senior Librarian – User Experience and Innovation to drive forward-thinking initiatives that redefine service delivery, accessibility, inclusivity, and digital engagement across our library network.

In this strategic role, you’ll spearhead innovative solutions that empower users with seamless, anytime access to information—leveraging emerging technologies like generative AI and intelligent bots, as well as identifying process and real-world changes required. You’ll also lead our student placement program, champion Indigenous engagement strategies, and collaborate across teams to deliver meaningful improvements in service delivery.

If you're driven by creating smarter, more inclusive experiences and thrive in a dynamic, future-focused environment, we invite you to bring your expertise to Swinburne Library and help shape tomorrow’s learning landscape.

About You
To be suitable for this role you will need to have experience in the below key accountabilities:
Demonstrable experience in successfully introducing innovation and efficiencies to library users, in a technology and process context.
Demonstrable experience in the provision of liaison or information management services in a tertiary education library.
Extensive knowledge of user-facing technologies that can support anytime library answers and other user-facing service delivery including emerging technologies such as generative AI and intelligent bots.
Knowledge and experience in applying academic integrity principles to user-facing technology solutions – including consulting and collaborating with key organisational stakeholders for a Swinburne-informed outcome.
Detailed understanding of user needs and expectations of modern libraries – both academic and other library types
An open mindset and respect for Indigenous Knowledges


Qualifications
Postgraduate qualifications or progress towards postgraduate qualifications and extensive relevant experience; or
Extensive experience and management expertise; or
An equivalent combination of relevant experience and/or education/training in librarianship or information management or a related discipline
Eligibility for membership of the Australian Library and Information Association (ALIA)

About Swinburne University of Technology
Swinburne’s strategy draws upon our understanding of future challenges. We choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship. We are committed to a differentiated university proposition in education and research.

To Apply
Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on talentacquisition@swin.edu.au

Applications Close: Monday 14 July 2025 at 5:00pm.

Swinburne offers flexible working options contained in our leave and parenting/carer policies to support work-life balance.

Diversity, Equity and Inclusion
Swinburne has become a world-class university, driving social and economic impacts through science, technology, and innovation. As a dual-sector university, our vision is for people and technology working together to build a better world.

Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age.

We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership.

We support applicants with disabilities. Adjustments can be requested at any time during the recruitment process. For Reasonable Adjustment requests, including accessible formats for the PD, application form or any other document, please contact DCR@swin.edu.au or call +61 3 9214 3550.

Please note the above number and DCR email address are for disability or reasonable adjustments queries only. General enquiries about the role can be sent to talentacquisition@swin.edu.au (general enquiries will not be answered by phone).

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

As a Circle Back Initiative Employer, we commit to responding to every applicant. Read more