Senior Business Manager

Senior Business Manager, Office of the President CEO, Canada

Join us as a Senior Business Manager to make more of your specialist expertise and experience.

About the role

Reporting directly to the President and CEO of AIG Canada, the Senior Business Manager is a key member of the leadership team responsible for influencing our profitable business growth by ensuring the implementation and evaluation of business line, country, and cross-regional strategies and performance objectives. Drawing on strong understanding of business strategy, drivers, and competitive landscape, this role will be empowered to help measure performance and support portfolio management, strategy, and execution using insights derived from the analysis of AIG exposure, claims, operational and financial data, as well as data sourced from third parties, to ensure AIG Canada develops and executes on its growth and profitability goals through underwriting excellence and market leadership.

The ideal candidate will blend communication, solid analytical, project management, and influencing skills, with strong business acumen, decision-making process, and a knack for using data, analytics and KPIs to uncover opportunities for adjustment or improvement. This person will be an important liaison acting on behalf of the President CEO, Canada, constantly looking for ways to increase collaboration and integration across Canada and North America in pursuit of One AIG goals.

The role will have a Business Analyst as a direct report.

How you will create an impact

Business and strategic alignment
Engage and collaborate effectively with business and functional leaders across Canada, to articulate a shared vision and support action plans to deliver market-leading performance
Take a portfolio view across business lines to capture insights, perceive risks, and identify opportunities inherent in a dynamic business, economic, regulatory, and competitive environment, ensuring holistic value delivery to our clients and key broker partners
Facilitate alignment across Underwriting, Distribution, Claims, Finance, Actuarial, HR and others to promote One AIG vision
Support communication and alignment of strategy across the Canadian Business
Enhance portfolio management tools and application to encourage optimal portfolio distribution and capital allocation
External market awareness, following market trends, results
Assist the President CEO, Canada, as needed, to prepare and deliver external presentations to key partners, clients, or industry events
Participate in Canada ELT, member of SLT, leading Canada UW Meetings
Planning and execution
Assist the President CEO, Canada, in tracking key strategic initiatives, communicating, marshalling resources, facilitating execution, identifying and proposing corrections and tactical initiatives as needed, and measuring results,
Coordinate the planning process in partnership with Finance and LOB strategy owners, helping to define and measure KPIs and milestones to drive accountability
Participate in the Business Review process, including giving guidance on structure and content, capturing insights and making connections across lines
Ensure all Canadian Strategic Initiatives and CEO Priorities are coordinated, tracked and executed
Data and reporting
Oversee with FPA regular business performance and ad-hoc reporting, including defining, compiling, analyzing, and/ or synthesizing data Monthly Reporting to NA Leadership
Collaborate with and on behalf of business lines with the Global Data Office to ensure data and KPIs are accessible and actionable, leading from insights to impact
Promote continuous improvement of data accuracy, quality, and relevancy through influence leadership of Business, Distribution, and Operations partners

What you’ll need to succeed

10+ years of commercial insurance expertise and leadership, including strong understanding of Canadian market segmentation, portfolio management, acquisition, and distribution
Proven influence skills in communicating corporate vision, facilitate cooperation, drive effective change, and develop regional capabilities
Strong financial and business acumen, client centricity, ownership mentality, and balanced orientation towards growth profitability
Excellent interpersonal skills and executive credibility, including the ability to build relationships at all levels internally and externally with customers and intermediaries
Strong problem solving and conflict resolution
Organizational intelligence with track record of stakeholder management and leadership in a large, global, matrixed environment
Execution orientation, attention to detail, and ability to prioritize and keep track of multiple concurrent initiatives and deliverables
Data fluency and reporting aptitude to tell a business story and make recommendations based on numbers and insights
Personal alignment with AIG Purpose Values, including our commitment to help clients and partners discover new potential through delivery of deep expertise and insights, solutions that unlock value, and end-to-end support

Ready to maximize your impact? We would love to hear from you.

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:
OP - Operations

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