Scheduler

Full job description
?? About the Role:
We are looking for a highly organised and proactive Scheduler to join our responsive repairs and social housing works team. Based in our Skelmersdale office, you’ll be responsible for coordinating repair appointments, ensuring efficient service delivery, and supporting our commitment to excellent customer care.
This is a full-time, office-based role working Monday to Friday, 8:00 AM to 5:00 PM.

?? Key Responsibilities:

Schedule and allocate repair jobs to operatives based on availability and location
Liaise with tenants, contractors, and internal teams to confirm appointments
Monitor job progress and update systems accordingly
Handle queries and resolve scheduling conflicts efficiently
Maintain accurate records and support reporting requirements
?? What We’re Looking For:

Experience in scheduling, ideally within social housing or property maintenance
Excellent organisational and communication skills
Ability to thrive in a fast-paced environment and manage competing priorities
Proficiency in scheduling software and Microsoft Office
A customer-focused approach with a commitment to service excellence
?? Benefits:

Competitive salary
Pension scheme
Opportunities for training and development
Supportive and collaborative team environment

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.


To learn more about the checks included in this process, please click on the following link: National Security Vetting

Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.

We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:

Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.

We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.

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