Salesforce Business Analyst
Job Description
We’re looking for a Salesforce Business Analyst to join our growing team at WarpDrive Tech Works. If you love solving problems, working with clients, and turning ideas into real business solutions, this role is for you.
What You’ll Do
• Work with clients and users to understand business needs and translate them into clear requirements.
• Support end-to-end delivery of Salesforce solutions across Sales, Service, and Experience Cloud.
• Create user stories, process flows, data flow diagrams, and documentation.
• Work closely with developers and architects to ensure solutions meet business goals.
• Participate in client demos, requirement workshops, UAT, and end-user trainings.
• Help define project scope, identify risks, and support backlog planning.
• Collaborate across teams and contribute to digital transformation initiatives.
What We’re Looking For
• 1–3 years of experience as a Business Analyst in Salesforce or digital transformation projects.
• Strong understanding of SDLC, Agile methods, and business process mapping.
• Experience gathering and documenting requirements, workflows, and user stories.
• Ability to work with cross-functional teams and communicate effectively with clients.
• Hands-on understanding of Salesforce configuration concepts (validation rules, workflows, etc.).
• Salesforce Admin Certification preferred; Service/Sales Cloud certification is an added advantage.
• CBAP or similar certification is a plus.
Why Join WarpDrive?
• A calm, supportive, and collaborative work environment.
• Small, focused teams where you can do meaningful work.
• Exposure to multiple industries and real impact on enterprise-level solutions.
• Opportunities to learn, grow, and participate in Salesforce transformation projects.
If you’re passionate about business analysis, eager to learn, and want to build your career in Salesforce, we’d love to talk to you.
