Location:
Bangalore
Objective
To develop and manage the Individual Agency Channelin the territory.
Responsibilities/KPI's
• Agency Channel /POS Development
• Help employee for Sourcing/servicing POS Agents as per the agreed mix and policy.
• Agency Channel/POS Development for the assigned location.
• Coordinating with Operations team for pre licensing, training, and licensing.
• Conduct induction training and coordinate with sales training team for product and ongoing trainings for therespective POS.
• Maintaining the agreed mix of new and existing agents /POS.
• Develop and execute strategies to reach out to various market segments.
• Agency Channel /POS Management
• Monitoring Agent performance on the common variables of segment way to the market -Renewal/Fresh database,funnel, and closures.
• Maintaining the high active percentage of POS.
• Controlling Attrition of POS Agents.
• Ensuring high productivity of team and POS and manage the right level of channel engagement with the POS.
• Channel Servicing
• Reconciliation of partner accounts and coordination with all the departments for same
• Profitability
• Work on various market dynamics and provide feedback for the improvement in the internal organisation to cope upwith the same.
• Management of loss ratios.
• Compliance Hygiene
• To ensure compliance with the external bodies and other authorities.
• Ensure internal compliance.
• Manage cheque bounce recovery and business pendency
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