Identifies business opportunities by identifying prospects and evaluating their position in
the industry; researching and analyzing sales options.
Sells the services by establishing contact and developing relationships with prospects; recommending solutions.
Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;; participating in professional societies.
Contributes to team effort by accomplishing related results as needed.
Contacts potential and actual customers and send regular emails to inform them about the company’s services and promotions.
Creates sales, customer service and marketing trend reports Attends to customer calls in a polite manner and ensures completion of the customer cases.
Ensures all customer complaints are recorded with timely closure and valid root causes.
Roots cause analysis of complaints for on-going customer service improvements.
Supports with effective sales presentations and related documentation.
Assists internal and external customers and ensure exceptional experience for the clients.
Qualifications Educational Requirements
Scientific Degree in Business Management or equivalent
Experience of more than 1 year in government relations, shipping, transport, and logistics.
Familiarity working with computers; Microsoft Office and Windows.
Ability to communicate in the English language
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