Verified Job
Customer Support / TeleCaller
Sales Call Center Representative
Customer Support / TeleCaller
#644917
Remote / WFH
Job Description
Customer Interaction:
• Answer incoming calls and assist customers with inquiries and issues.
• Identify customer needs and provide appropriate solutions.
• Build rapport and establish positive relationships with customers.
• Manage customer complaints and escalate issues when necessary.
Sales and Upselling:
• Make outbound calls to potential and existing customers to promote products or services.
• Identify opportunities to upsell and cross-sell products or services.
• Achieve daily, weekly, and monthly sales targets.
• Follow up on leads and manage customer relationships.
Record Keeping and CRM:
Maintain accurate records of customer interactions and sales activities in a CRM system.
Ensure data security and privacy.
Other Duties:
• Follow communication scripts and company procedures.
• Stay informed about products, services, and promotions.
• Participate in team meetings and training sessions.
• Contribute to a positive and productive work environment.
Skills:
• Excellent communication and interpersonal skills.
• Strong sales and persuasion skills.
• Customer service orientation.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
• Answer incoming calls and assist customers with inquiries and issues.
• Identify customer needs and provide appropriate solutions.
• Build rapport and establish positive relationships with customers.
• Manage customer complaints and escalate issues when necessary.
Sales and Upselling:
• Make outbound calls to potential and existing customers to promote products or services.
• Identify opportunities to upsell and cross-sell products or services.
• Achieve daily, weekly, and monthly sales targets.
• Follow up on leads and manage customer relationships.
Record Keeping and CRM:
Maintain accurate records of customer interactions and sales activities in a CRM system.
Ensure data security and privacy.
Other Duties:
• Follow communication scripts and company procedures.
• Stay informed about products, services, and promotions.
• Participate in team meetings and training sessions.
• Contribute to a positive and productive work environment.
Skills:
• Excellent communication and interpersonal skills.
• Strong sales and persuasion skills.
• Customer service orientation.
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
