Sales Associate

Department: Retail Stores

Location: Willowbrook Mall, BC

Workplace Type: On-site

Job Type: Full-Time / Part-time, Permanent
Salary: $17.40 per hour

The Team:
JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1+81, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:
Our Retail Team is looking for Sales Associates to join our Willowbrook Mall location! Come be a part of our quickly growing and developing team at JD Sports Canada. You will have the exciting opportunity to not only improve your customer experience skills, but also expand your knowledge and working experience in the fashion industry. A sales associate is responsible for delivering outstanding guest experience in our retail stores. As a sales associate, you will play a vital role of ensuring the success of the JD Sports team.

Duties/Responsibilities:
Perform POS (point of sales) transactions and merchandising tasks, such as receiving shipment, replenishment, price markdowns, fitting room upkeep.
Build lasting relationships with customers through helpful service and communication
Resolving customer issues effectively at store level in a timely and positive manner
Keep current on our product and service updates
Be aspirational to your customers in all aspects of culture: fashion, music, art, technology, and architecture
Processing and assembling orders for our online store
Skills/Experience/Knowledge:
Knowledge and working experience in the fashion industry
Excellent communication skills
Able to problem solve quickly and in a polite manner
Highly organized. Works well under pressure and can meet scheduled deadlines set by both the individual and the team
Able to multi task and learn new programs quickly
Must possess integrity and follow through on customer commitments Read more