Job highlights
Identified by Google from the original job post
Qualifications
High School diploma or equivalent
Must be 18 years of age or older
Excellent communication skills
Excellent customer service skills
Able to learn or adapt to technology provided by the company
Strong organizational skills and ability to multi-task in a fast-paced environment
Able to communicate with customers, Associates, and Management
Regular attendance is essential to this position to ensure adequate coverage to meet company objectives
Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Constant Walking/Standing- 67-100% of 8-hour shift
Responsibilities
Drive for Results
Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires
Maintains knowledge of current sales and promotions; maintains pricing and visual standards
Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management
Participates in visual directives including monthly store sets and zone maintenance
Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience
Ensures prompt resolution of customer concerns
Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations
Reinforces buying decisions at the checkout and achieves add on goals including gift card sales
Signs up clients for reward program
Builds and maintains a solid customer following through clienteling and wardrobing
Knows current product fit and style assortment offerings in store and on line
Maintains consistent client communication through utilization of customer book
Operational Excellence
Supports replenishment activities that keep the store full and abundant
Assists with locate fulfillment
Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed
Assist with boutique cleanliness and organization
Teamwork and Growth
Promotes an inclusive, collaborative approach to problem solving
Seeks personal developmental opportunities and readily solicits feedback
Other duties as assigned
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Job description
Come lead with us at 8888 SW 136th St, Ste 424, Miami, FL
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
We are customer obsessed, innovative, and have the best culture in retail. Join our team today!
Position Objective
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Functional Responsibilities
Drive for Results
• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
Customer Experience
• Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
Operational Excellence
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
Teamwork and Growth
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
Qualifications
• High School diploma or equivalent
• Retail or sales experience preferred
• Must be 18 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Physical Requirements
• Constant Walking/Standing- 67-100% of 8-hour shift
• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
5247 The Falls Shopping Center
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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