Retail Operations Compliance Lead

Full job description
Retail Operations Compliance Lead
508189
Sydney (Eora Nation), NSW, Australia
Administration
Customer Service
Legal, Risk and Compliance
Full Time - Permanent

Could this be one of those rare moments to do the best work of your career? At Tabcorp, our story continues to evolve every day. It’s an exciting moment in our history - a new era of Tabcorp. We’re raising the game by creating the most engaging betting and entertainment experiences, and to lead in integrity.

We’re here to create excitement everywhere – through our incredible people, unrivalled experiences and strong relationships. We're bringing industry leading products and services to our customers and breaking into new horizons.

Game to join us?

Shape the Future of Compliance in a Fast-Moving Retail Network
At Tabcorp, we’re driven by integrity, innovation, and operational excellence. We’re looking for a hands-on, detail-driven Retail Operations Compliance Lead to help elevate the way we deliver compliance and risk assurance across our vibrant retail network.

If you're passionate about retail operations and ready to play a critical role in driving compliance and operational efficiency, we want to hear from you.

What you’ll do:

As the Retail Operations Compliance Lead, you will be at the forefront of ensuring our venues operate within a strong compliance framework, aligned with Tabcorp’s policies and regulatory standards. Your role will focus on enhancing daily operational execution, reducing risk, and supporting our venues to thrive.

Retail Operations

Oversee venue openings, closures, and equipment relocations across the network
Support daily operations, ensuring compliance with internal procedures and regulatory obligations
Conduct annual reviews of security, CCTV, and safety protocols to meet compliance standards
Compliance Risk

Perform regular compliance audits and risk assessments in venues
Drive the implementation and consistency of standard operating procedures
Report on findings, collaborate with venue managers, and lead corrective action planning
Roll out improvement plans that boost operational efficiency and reduce risk exposure
Venue Support

Be the key contact for venues on all operational and compliance matters
Support onboarding and upskilling of venues with a focus on compliance excellence
Coach and guide venues on best practice and policy adherence
Develop and deliver engaging training programs to uplift venue and team capability

What You’ll Bring

We’re looking for someone who thrives in a fast-paced environment and has a passion for retail and compliance.

To be successful, you’ll have:

3+ years’ experience in retail operations, compliance, or risk management
Strong knowledge of retail compliance and regulatory frameworks
Demonstrated ability to manage projects and drive operational improvements
Excellent stakeholder management, communication, and coaching skills
Analytical mindset with a practical approach to problem-solving
A relevant degree in Business, Retail Management, or Compliance (preferred but not essential)

What you’ll get

Diverse leave options: bonus leave of 5 days annually, cultural, volunteer, and 18-weeks parental leave.
Access to corporate discounts and our leading health and wellbeing app.
Monthly employee social activities, competitions, awards and free tickets to events.
About Us

Tabcorp is Australia’s leading gambling entertainment company. Our 2500+ team is as diverse as Australia itself. Our people drive the iconic, homegrown, world-class brands TAB, Sky Racing and MAX. As an ASX-listed company, we’re proud to shape our industry for the better.

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Now is the time to join Tabcorp! We’re building a winning culture by bringing our office-based teams together onsite every day. We value flexibility - like adjusting start or finish times or working remotely when required – however we believe being together is key to our success.

We’re committed to creating an inclusive workplace where everyone feels valued for their contribution and has a sense of belonging and is treated with respect. As a Tabcorp employee, you will:

foster a respectful and inclusive working environment within your team;
support and contribute to initiatives aimed at managing the risk of gender inequality, sexual harassment and other inappropriate behaviour in our workplaces.
We welcome applications from candidates with visible and non-visible disability, or with any workplace accessibility requirements. Please reach out via careers@tabcorp.com.au should you require any accommodations or adjustments to ensure your full participation in our recruitment process.

Tabcorp is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant.

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