Retail coordinator

The Retail Admin Coordinator is a pivotal support role within the Retail Operations team, responsible for managing administrative processes, maintaining operational documentation, supporting vendor coordination, and ensuring smooth execution of day-to-day retail office functions. This role enables consistent and accurate retail execution through BOH governance, procurement, logistics, and performance tracking.
RESPONSIBILITIES
BOH Governance Operational Coordination
• Support and organize monthly BOH meetings and monitor KPI reports.
• Coordinate and document monthly Store Manager meetings.
• Manage and review store price change
communications and ensure accurate implementation.
Office Management Vendor Liaison
• Order and maintain office supplies including stationery, kitchen essentials, and refreshments.
• Greet guests, coordinate vendor visits, accept deliveries, and manage invoice processing.
• Ensure shared office areas are clean and compliant (restock first aid kits, fire extinguisher tagging, etc.).
• Collect and distribute mail from the PO box twice a month.
Sales Reporting
• Prepare weekly sales reports and week-to-date sales summaries.
• Share merchandising performance reports with store managers and key leadership via internal channels.
• Provide administrative support to sales team by maintaining accurate and timely reporting.
Commission Incentive Administration
• Calculate and track monthly RVPP commissions and quarterly Store Management Targets.
• Process and update incentive data, including approval of Burberry Dollars redemption forms and balance updates. Read more