Verified Job
Event Management
Restaurant Captain
Event Management
#7926
Remote / WFH
MALIEKAL HERITANCE CHERAI
Job Description
1. Supervising Restaurant Service
Lead and supervise waiters, stewards, and service staff
Allocate tables and service sections to staff
Ensure proper grooming and discipline of staff
Monitor service standards during operations
2. Guest Handling
Welcome and ****** guests to tables
Handle guest complaints politely and professionally
Ensure guests are satisfied with food and service
Build good customer relations and repeat business
3. Order Management
Assist guests in menu selection
Take orders for VIP guests if required
Ensure orders are correctly entered and served on time
Coordinate with kitchen and bar for smooth service
4. Table and Restaurant Setup
Check table setup before opening
Ensure cleanliness of dining area, cutlery, crockery, and glassware
Verify proper arrangement of buffet or special setups
5. Staff Training
Train new waiters and stewards
Teach service standards, menu knowledge, and upselling techniques
Conduct briefing before shifts
6. Billing and Cash Handling
Verify bills before presenting to guests
Handle basic billing issues
Coordinate with cashier for smooth payment process
7. Inventory and Equipment Control
Monitor restaurant equipment and service items
Report breakages or shortages
Ensure proper handling of linens, cutlery, and crockery
8. Coordination with Other Departments
Coordinate with kitchen, housekeeping, stores, and front office
Inform kitchen about special guest requests or allergies
Assist during banquets and events
9. Sales and Upselling
Promote special dishes, beverages, and combos
Encourage upselling to improve restaurant revenue
Maintain knowledge of menu items and promotions
10. Closing Duties
Ensure side stations are cleaned and stocked
Prepare shift reports if required
Check pending bills and closing procedures
Skills Required for a Restaurant Captain
Leadership and team management
Communication skills
Customer service attitude
Food and beverage knowledge
Problem-solving ability
Time management
Grooming and professionalism
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Food provided
Leave encashment
Education:
Diploma (Preferred)
Experience:
Restaurant: 3 years (Required)
Work Location: In person
Lead and supervise waiters, stewards, and service staff
Allocate tables and service sections to staff
Ensure proper grooming and discipline of staff
Monitor service standards during operations
2. Guest Handling
Welcome and ****** guests to tables
Handle guest complaints politely and professionally
Ensure guests are satisfied with food and service
Build good customer relations and repeat business
3. Order Management
Assist guests in menu selection
Take orders for VIP guests if required
Ensure orders are correctly entered and served on time
Coordinate with kitchen and bar for smooth service
4. Table and Restaurant Setup
Check table setup before opening
Ensure cleanliness of dining area, cutlery, crockery, and glassware
Verify proper arrangement of buffet or special setups
5. Staff Training
Train new waiters and stewards
Teach service standards, menu knowledge, and upselling techniques
Conduct briefing before shifts
6. Billing and Cash Handling
Verify bills before presenting to guests
Handle basic billing issues
Coordinate with cashier for smooth payment process
7. Inventory and Equipment Control
Monitor restaurant equipment and service items
Report breakages or shortages
Ensure proper handling of linens, cutlery, and crockery
8. Coordination with Other Departments
Coordinate with kitchen, housekeeping, stores, and front office
Inform kitchen about special guest requests or allergies
Assist during banquets and events
9. Sales and Upselling
Promote special dishes, beverages, and combos
Encourage upselling to improve restaurant revenue
Maintain knowledge of menu items and promotions
10. Closing Duties
Ensure side stations are cleaned and stocked
Prepare shift reports if required
Check pending bills and closing procedures
Skills Required for a Restaurant Captain
Leadership and team management
Communication skills
Customer service attitude
Food and beverage knowledge
Problem-solving ability
Time management
Grooming and professionalism
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Food provided
Leave encashment
Education:
Diploma (Preferred)
Experience:
Restaurant: 3 years (Required)
Work Location: In person
