Responsibilities: · Accurately input and update data into our systems and databases following estab
Job Description
· Accurately input and update data into our systems and databases following established guidelines and procedures.
· Review and verify the accuracy of data to maintain data integrity and prevent errors.
· Help customers with buying decisions while implementing upselling opportunities.
· Process and update customer orders/quotes and/or changes to orders/quotes in a timely and accurate manner.
· Follow-up on orders, customer requests, complaints, returns and advise of any delays in a timely manner.
· Perform other duties as assigned.
Qualifications:
· High School Diploma (DES) and/or any other relevant diploma for this position.
· Fluently bilingual in English and French (oral and written).
· Proven experience as a Data Entry Clerk or similar role.
· Previous experience in sales (an asset).
· Proficiency with computer systems, including Microsoft office and SAP (an asset).
· Strong problem identification and problem resolution skills
Energetic, hard-working, resourceful, with a positive attitude and love for teamwork!
· Ability to prioritize, multitask and manage time.
· Strong communication, organization skills and attention to detail.
Strong communication, organization skills and attention to detail.
Proficiency with computer systems, including Microsoft and SAP.
