Residential Property Manager (Real Estate Sales Agents & Brokers)
Job Description
Resident Experience & Care
Serve as the primary point of contact for residents, ensuring a responsive, professional, and empathetic experience
Address resident concerns and escalations with urgency and care
Proactively communicate throughout the resident lifecycle (move-in, maintenance, renewals)
Drive resident satisfaction and retention
Client / Owner Relationship Management
Build and maintain strong relationships with property owners through consistent communication and transparency
Provide updates on property performance, leasing activity, and maintenance
Act as a trusted advisor to clients, balancing resident needs with owner objectives
Property Operations
Manage a portfolio of single-family and/or small multifamily properties
Oversee leasing, renewals, and rent collection
Coordinate maintenance requests and ensure timely resolution
Manage vendor relationships and service quality
Conduct property inspections and maintain standards
Leasing & Sales
Utilize your Texas Real Estate license to manage leasing activities, including marketing, showings, and applicant screening
Support property sales for clients, if desired, in alignment with business needs
Identify opportunities to improve occupancy and drive revenue performance
Financial & Performance Oversight
Monitor property performance, budgets, and operating expenses
Ensure financial accuracy and timely reporting to clients
Identify opportunities to improve occupancy and performance
Qualifications
2–5 years of property management experience (SFR preferred)
An active Texas Real Estate license
Proven ability to manage resident relationships and client expectations
Strong communication skills with a service-first mindset
Experience handling escalations and conflict resolution
Familiarity with Texas landlord/tenant laws
Highly organized with the ability to manage multiple priorities
Preferred Experience
Experience in single-family rental portfolios
Strong background in customer service or client-facing roles
Experience in fast-paced, high-volume environments
Compensation & Benefits
Competitive base salary + performance incentives
Health benefits
PTO and paid holidays
Career growth opportunities
Why Join Northpoint
People-first culture with a focus on service and care
Opportunity to directly impact both resident satisfaction and client success
Collaborative, fast-growing environment
If you are ready to take your career to the next level with a company that values professionalism, growth, and long-term success, we would love to hear from you.
Apply Today and Join the Northpoint Team!
Pay: $70,000.00 - $80,000.00 per year
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Application Question(s):
Do you have experience within Property Management in Single Family Rental?
Do you live in the Dallas, TX area?
Experience:
Property management: 2 years (Required)
License/Certification:
Texas Real Estate License (Required)
Work Location: Remote
