Verified Job
Real Estate
Residential Property Manager
Real Estate
#33448
Remote / WFH
ViHome
Job Description
About ViHome
ViHome specializes in real estate management services. We are dedicated to providing efficient, convenient, and professional rental solutions, helping clients find their ideal residential and commercial spaces. Our portfolio currently includes 50 residential units (across both long-term and short-term rentals) and is projected to grow to over 200 units within the next two years.
We are building a lean, high-performance team and are seeking a Residential Property Manager to lead and scale our property management platform.
This is a unique opportunity to join a high-growth platform at an early stage and play a key role in shaping operations.
Responsibilities
Tenant & Guest Operations
Manage all tenant and short-term guest communications across platforms (Airbnb, direct rental, etc.)
Handle full guest lifecycle on Airbnb: pre-arrival coordination, check-in instructions, in-stay support, and check-out arrangements
Ensure timely and professional responses to all inquiries, issues, and emergencies
Maintain high service quality for short-term stays (cleaning coordination, turnover readiness, guest experience)
Identify and convert suitable short-term guests (e.g. 10–28 day stays) into long-term rental opportunities
Airbnb Platform Operations
Operate and maintain Airbnb listings, including calendar management, pricing updates (based on guidance), and booking coordination
Monitor listing performance and occupancy; ensure listings remain active, accurate, and competitive
Handle guest reviews, ratings, and platform communication to maintain strong account performance
Ensure smooth operational flow of incoming and outgoing guests
Leasing & Conversion
Manage inquiries from multiple channels (Airbnb, Xiaohongshu, direct leads)
Coordinate and conduct showings (especially for KPLEX and room rentals)
Follow up with leads and drive leasing conversion
Support transition from short-term to long-term tenants where applicable
Track basic leasing pipeline (inquiries → showings → conversions)
Maintenance & Property Operations
Respond to maintenance requests and emergencies in a timely manner
Coordinate repairs and vendors (cleaning, contractors, etc.)
Conduct basic unit checks during turnover and ensure readiness
Flag issues and suggest necessary repairs or improvements
Rent Collection & Coordination with Finance
Track lease timelines (start dates, renewal dates, payment schedules)
Follow up with tenants on upcoming payments and renewals
Coordinate closely with finance to ensure accurate rent tracking and reconciliation
Maintain organized records of tenant status and payment timelines
Requirements
1–3 years of experience in residential property management and leasing
Strong attention to detail with the ability to remain composed in tenant-facing situations
Familiar with Yardi
Excellent communication and problem-solving skills
Highly organized with the ability to manage multiple priorities in a fast-paced environment
Working knowledge of the landlord/tenant legislation and property management best practices
Comfortable collaborating with finance team to handling rent collection, tenant issues, and maintenance coordination
Valid driver’s license and access to a vehicle for travel between sites
Compensation & Benefits
Salary: $50,000-70,000 (commensurate with experience)
Tentative performance-based bonus tied to leasing activity
Flexible working arrangements
Collaborative, entrepreneurial team environment
Opportunity for hands-on experience and growth within Toronto’s rental housing market
Pay: $50,000.00-$70,000.00 per year
Benefits:
Flexible schedule
On-site parking
Work Location: In person
ViHome specializes in real estate management services. We are dedicated to providing efficient, convenient, and professional rental solutions, helping clients find their ideal residential and commercial spaces. Our portfolio currently includes 50 residential units (across both long-term and short-term rentals) and is projected to grow to over 200 units within the next two years.
We are building a lean, high-performance team and are seeking a Residential Property Manager to lead and scale our property management platform.
This is a unique opportunity to join a high-growth platform at an early stage and play a key role in shaping operations.
Responsibilities
Tenant & Guest Operations
Manage all tenant and short-term guest communications across platforms (Airbnb, direct rental, etc.)
Handle full guest lifecycle on Airbnb: pre-arrival coordination, check-in instructions, in-stay support, and check-out arrangements
Ensure timely and professional responses to all inquiries, issues, and emergencies
Maintain high service quality for short-term stays (cleaning coordination, turnover readiness, guest experience)
Identify and convert suitable short-term guests (e.g. 10–28 day stays) into long-term rental opportunities
Airbnb Platform Operations
Operate and maintain Airbnb listings, including calendar management, pricing updates (based on guidance), and booking coordination
Monitor listing performance and occupancy; ensure listings remain active, accurate, and competitive
Handle guest reviews, ratings, and platform communication to maintain strong account performance
Ensure smooth operational flow of incoming and outgoing guests
Leasing & Conversion
Manage inquiries from multiple channels (Airbnb, Xiaohongshu, direct leads)
Coordinate and conduct showings (especially for KPLEX and room rentals)
Follow up with leads and drive leasing conversion
Support transition from short-term to long-term tenants where applicable
Track basic leasing pipeline (inquiries → showings → conversions)
Maintenance & Property Operations
Respond to maintenance requests and emergencies in a timely manner
Coordinate repairs and vendors (cleaning, contractors, etc.)
Conduct basic unit checks during turnover and ensure readiness
Flag issues and suggest necessary repairs or improvements
Rent Collection & Coordination with Finance
Track lease timelines (start dates, renewal dates, payment schedules)
Follow up with tenants on upcoming payments and renewals
Coordinate closely with finance to ensure accurate rent tracking and reconciliation
Maintain organized records of tenant status and payment timelines
Requirements
1–3 years of experience in residential property management and leasing
Strong attention to detail with the ability to remain composed in tenant-facing situations
Familiar with Yardi
Excellent communication and problem-solving skills
Highly organized with the ability to manage multiple priorities in a fast-paced environment
Working knowledge of the landlord/tenant legislation and property management best practices
Comfortable collaborating with finance team to handling rent collection, tenant issues, and maintenance coordination
Valid driver’s license and access to a vehicle for travel between sites
Compensation & Benefits
Salary: $50,000-70,000 (commensurate with experience)
Tentative performance-based bonus tied to leasing activity
Flexible working arrangements
Collaborative, entrepreneurial team environment
Opportunity for hands-on experience and growth within Toronto’s rental housing market
Pay: $50,000.00-$70,000.00 per year
Benefits:
Flexible schedule
On-site parking
Work Location: In person
