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Assistant Resident Manager

Gurgaon, Haryana
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Real Estate
#730673
Remote / WFH
Housr

Job Description

We are looking for enthusiastic, smart, and confident individuals with exceptional communication skills who are passionate about hospitality and creating memorable customer experiences.

As an Assistant Resident Manager, you will work closely with the Resident Manager to ensure smooth day-to-day operations and deliver an exceptional resident experience while learning property management.

Key Responsibilities
• Assist the Resident Manager in managing the day-to-day operations of the property.
• Deliver an exceptional resident experience by promptly addressing resident queries and concerns.
• Coordinate with housekeeping, maintenance, security, and food teams to ensure seamless operations.
• Conduct regular property walkthroughs to maintain cleanliness, quality, and safety standards.
• Support resident onboarding, move-ins, move-outs, and documentation.
• Build strong relationships with residents and foster a vibrant community atmosphere.
• Assist in achieving occupancy and resident satisfaction targets.
• Ensure compliance with company policies, SOPs, and operational standards.
• Prepare daily operational reports and maintain accurate records.
• Handle escalations professionally and resolve issues with a customer-first approach.

Who We're Looking For
• Smart, confident, and presentable personality.
• Excellent verbal and written communication skills.
• Strong interpersonal and customer service orientation.
• Positive attitude with a willingness to learn and take ownership.
• Ability to work in a fast-paced hospitality environment.
• Strong problem-solving and coordination skills.

Eligibility: This role is intended for fresh graduates (2025/2026 pass-outs) or candidates with up to 6 months of full-time work experience.
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