Reservation Associate

• Handling and managing reservations process through various communication platforms
• Monitor room sales an improve sales technique
• Handle inquiries and obtain correct information regarding details of reservation
• Confirm and process reservation requests.
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Keep up to date rooms available for sale and any changes in hotel room rates
• Help maximise room sales by upselling to a higher category
• Maintain and update all room reservation transactions, room availabilites
• Handle group bookings as well as end to end reservations processes
• Check arrival list for next day arrival bookings
• Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
• Perform any other duties as assigned by management

Job Types: Full-time, Regular / Permanent

Salary: ₹11,000.00 - ₹15,000.00 per month

Benefits:
• Provident Fund

Schedule:
• Day shift
• Flexible shift
• Rotational shift

Supplemental pay types:
• Performance bonus

Ability to commute/relocate:
• Pune - 411014, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:
• total reservation work: 1 year (Required)

Speak with the employer
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Application Deadline: 15/02/2026
Expected Start Date: 01/02/2026