Rental Coordinator- job post Falcon Equipment Rentals
Job Description
Rental Coordinator
Build your Career at Falcon Equipment Rentals
We are seeking a motivated, customer-focused individual to join our professional team as a Rental Coordinator at our LOCATION branch. , as we are looking for someone who can bring industry knowledge anda strong commitment to delivering exceptional customer service to the role.
Why Work with Us?
Competitive pay
Great employee benefits
Excellent growth and advancement opportunities
Guaranteed hours and home every night
Collaborative team environment with dedicated employees
Industry-leading equipment and a continued commitment to excellent customer service
Duties and Responsibilities:
Daily front counter and customer service duties; communicate professionally & effectively
Rent and sell equipment and related items to an existing customer base as well as generate new customers by following up on leads, sales calls, networking, and relationship building
Process new rental contracts daily as per standard operating procedures
Identify customer needs and react appropriately while understanding market conditions and local competitors
Develop relationships to become a reliable contact for customer inquiries
Maintain and document on-site inventories; strong commitment to inventory control required
Coordinate with the Area Manager on all rental equipment and service/repair issues to the rental fleet
Delivery and pick up of equipment to customers at their location when required
Represent Falcon Rentals in a professional manner at all times
Other duties and responsibilities as required
Qualifications and Requirements:
Minimum of two years’ experience in the customer service/retail industry, preferably in the rental industry
Valid driver's license
Minimum of grade 12 or equivalent
Ability to follow verbal directions as well as written company and safety procedures
Demonstrates a professional demeanor and positive attitude
Can work together with a team and provide each other support
Self-starter, very customer service oriented
Thrives in a fast-paced environment with strict deadlines
Knowledge of equipment is a definite asset
