Verified Job
Customer Support / TeleCaller
Remote Customer Service & Data Entry Representative – Claims Coordination Support for careerzyni
Customer Support / TeleCaller
#719533
Remote / WFH
JobHub
Job Description
Job description
About careerzynith careerzynith is a leading provider of innovative claims management solutions, serving a diverse portfolio of clients across the United States. Our mission is to simplify the claims journey, delivering fast, accurate, and compassionate service to policyholders while empowering our internal teams with cutting‑edge technology and best‑in‑class processes. As a remote‑first organization, careerzynith embraces flexibility, invests heavily in employee development, and cultivates an inclusive culture where every voice matters. Why This Role Matters In today’s fast‑moving insurance landscape, the accuracy and timeliness of claim data are critical to both customer satisfaction and operational efficiency. The Remote Customer Service & Data Entry Representative is the backbone of our claims coordination team, ensuring that every piece of information entered into our systems is precise, complete, and ready for downstream processing. This position offers a unique blend of customer‑facing interaction and meticulous data management, making it an ideal entry‑point for individuals who thrive on detail‑orientation, problem‑solving, and helping people. Key Responsibilities Data Entry Excellence Accurately input claim details, policy numbers, and supporting documentation into careerzynith’s proprietary claims management platform. Information Verification Review incoming invoices, receipts, and supplemental documents to confirm correctness before they are attached to a claim. Follow‑Up Communication Proactively reach out to claimants, adjusters, and internal stakeholders to obtain missing or unclear information, ensuring each claim moves forward without delay. Report Generation Compile and distribute regular reports that summarize claim volumes, status metrics, and data quality indicators for senior leadership. Quality Assurance Conduct spot‑checks on entered data, flag inconsistencies, and suggest process improvements to enhance overall data integrity. Collaboration Work closely with the claims coordination team, underwriting, and finance departments to resolve complex issues and support seamless end‑to‑end processing.
About careerzynith careerzynith is a leading provider of innovative claims management solutions, serving a diverse portfolio of clients across the United States. Our mission is to simplify the claims journey, delivering fast, accurate, and compassionate service to policyholders while empowering our internal teams with cutting‑edge technology and best‑in‑class processes. As a remote‑first organization, careerzynith embraces flexibility, invests heavily in employee development, and cultivates an inclusive culture where every voice matters. Why This Role Matters In today’s fast‑moving insurance landscape, the accuracy and timeliness of claim data are critical to both customer satisfaction and operational efficiency. The Remote Customer Service & Data Entry Representative is the backbone of our claims coordination team, ensuring that every piece of information entered into our systems is precise, complete, and ready for downstream processing. This position offers a unique blend of customer‑facing interaction and meticulous data management, making it an ideal entry‑point for individuals who thrive on detail‑orientation, problem‑solving, and helping people. Key Responsibilities Data Entry Excellence Accurately input claim details, policy numbers, and supporting documentation into careerzynith’s proprietary claims management platform. Information Verification Review incoming invoices, receipts, and supplemental documents to confirm correctness before they are attached to a claim. Follow‑Up Communication Proactively reach out to claimants, adjusters, and internal stakeholders to obtain missing or unclear information, ensuring each claim moves forward without delay. Report Generation Compile and distribute regular reports that summarize claim volumes, status metrics, and data quality indicators for senior leadership. Quality Assurance Conduct spot‑checks on entered data, flag inconsistencies, and suggest process improvements to enhance overall data integrity. Collaboration Work closely with the claims coordination team, underwriting, and finance departments to resolve complex issues and support seamless end‑to‑end processing.
