Relief Cage Shift Manager-GCT

Location
555 Rexdale Boulevard, Toronto, ON
 
Full job description
Position Summary

Under the general direction of the Manager, Cage Operations, this position is responsible for overseeing the Cage Operations on a shift basis at the site level. Provides input for performance objectives and evaluations. Assists with the implementation all new Cage Operations initiatives. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Provides leadership, direction and mentoring to the Cage Operations on a shift basis at the site level; provides input for team member performance objectives and evaluations
Schedules and supervises team members; verifies timesheets; assigns shift work assignments
Assists with the implementation of Cage Operation strategic plans
Trains Cage team members
Reviews Cage records for accuracy; prepares reports
Monitors and reports all discrepancies and suspicious cash activities
Witnesses and verifies Cage transactions when required
Responds to and resolves Cage issues as escalated
Liaises and communicates effectively with all appropriate operational departments
Develops and cultivates strong working relationships with all stakeholders: guests, management and team members
Ensures compliance with licensing laws, health and safety and other statutory regulations
Manages other initiatives as required
Education and Qualifications

Post Secondary education in Business/Finance or a suitable combination of education and experience an asset
Minimum 3 years of experience in gaming supervision
Minimum 3 years of leadership experience
Food Safety Certification
Ability to successfully obtain a Gaming License
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Computer literacy in MS Office
Work Environment Considerations

Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
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