Verified Job
Receptionist
Receptionist/Administrator
Receptionist
#732091
Remote / WFH
Kirkyz Acoustix
Job Description
Kirkyz Acoustix is an independently owned hearing clinic in Calgary. We're not a corporate chain — we're a husband-and-wife practitioner team who built this clinic to feel personal, warm, and genuinely invested in every client who walks through the door. The person at our front desk sets that tone before a client ever sees the clinician, which is why this role matters so much to us.. The ideal candidate will possess strong clerical skills, proficiency in office software, and excellent communication abilities to support our team and clients effectively.
Duties
Greet visitors and clients in a friendly and professional manner at the front desk
Manage multi-line phone systems, answer inquiries, and direct calls appropriately
Perform data entry and maintain accurate records using Microsoft Office, Blueprint Solutions and Excel
Handle appointment scheduling, confirmations, and cancellations
Manage filing systems, both electronic and physical, ensuring documents are organized and accessible
Assist with bookkeeping tasks such as invoicing and basic financial record keeping
Support administrative functions including proofreading documents, preparing correspondence, and managing mail
Provide customer support via phone and in person, demonstrating excellent phone etiquette and organizational skills
Maintain a clean and professional reception area to create a welcoming environment for visitors
For HAP students: additional supervised clinical exposure and mentorship time built into your schedule
Experience
Prior office experience or administrative background preferred
Familiarity with Microsoft Office Suite and data entry procedures
Experience in customer service or front desk roles is highly desirable
Knowledge of medical or dental office procedures is a plus but not required
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Excellent typing speed with attention to detail for proofreading and document accuracy
Demonstrated ability to handle multi-line phone systems with professionalism and courtesy
Previous clerical or administrative experience that showcases strong organizational skills and customer support abilities
High school diploma required
Comfortable learning new scheduling/practice management software
Strong, warm communication skills — comfortable speaking with clients who may have hearing loss
Reliable, organized, and able to work independently at the front desk
HAP applicants: current enrollment in a recognized Hearing Aid Practitioner program
Pay: $19.00-$22.00 per hour
Benefits:
Extended health care
On-site parking
Paid time off
Work Location: In person
Duties
Greet visitors and clients in a friendly and professional manner at the front desk
Manage multi-line phone systems, answer inquiries, and direct calls appropriately
Perform data entry and maintain accurate records using Microsoft Office, Blueprint Solutions and Excel
Handle appointment scheduling, confirmations, and cancellations
Manage filing systems, both electronic and physical, ensuring documents are organized and accessible
Assist with bookkeeping tasks such as invoicing and basic financial record keeping
Support administrative functions including proofreading documents, preparing correspondence, and managing mail
Provide customer support via phone and in person, demonstrating excellent phone etiquette and organizational skills
Maintain a clean and professional reception area to create a welcoming environment for visitors
For HAP students: additional supervised clinical exposure and mentorship time built into your schedule
Experience
Prior office experience or administrative background preferred
Familiarity with Microsoft Office Suite and data entry procedures
Experience in customer service or front desk roles is highly desirable
Knowledge of medical or dental office procedures is a plus but not required
Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
Excellent typing speed with attention to detail for proofreading and document accuracy
Demonstrated ability to handle multi-line phone systems with professionalism and courtesy
Previous clerical or administrative experience that showcases strong organizational skills and customer support abilities
High school diploma required
Comfortable learning new scheduling/practice management software
Strong, warm communication skills — comfortable speaking with clients who may have hearing loss
Reliable, organized, and able to work independently at the front desk
HAP applicants: current enrollment in a recognized Hearing Aid Practitioner program
Pay: $19.00-$22.00 per hour
Benefits:
Extended health care
On-site parking
Paid time off
Work Location: In person
