Front Desk Manager

Gleuhr Wellness Pvt. Ltd. is looking for a dynamic, presentable, and organized Receptionist Manager to manage front desk operations and ensure an excellent client experience from entry to exit.

The ideal candidate should have strong communication, client-handling, and team coordination skills with the ability to maintain a professional clinic environment.

Key Responsibilities
• Manage complete front desk and reception operations.
• Welcome and attend walk-in clients professionally.
• Handle client appointments and coordinate with counselors and doctors.
• Ensure clients are comfortable by offering tea/coffee and proper assistance.
• Guide clients throughout their complete clinic journey from reception to consultation and final coordination.
• Coordinate with counselors and doctors for smooth client flow.
• Maintain client records, appointments, and daily reports.
• Supervise reception staff and daily operational activities.
• Resolve client queries and maintain a positive customer experience.
• Maintain office discipline and a professional clinic environment.