Receptionist (Markham Long-Term Care Centre)- job post Mon Sheong Foundation
Job Description
Position Summary:
The incumbent provides administrative support including but not limited to, reception and non-care related support to the designated unit. Assists in maintaining a safe and secure environment for residents, visitors and other staff members.
Main Duties:
Responsibilities of the Receptionist shall include but are not limited to:
Reception Duties:
To operate at the reception desk.
To answer and forward phone calls to respective persons, departments or offices.
To monitor front door, goods receiving door, etc. through the security system.
To answer enquiries from residents, visiting families, staff and outsiders.
To monitor the lobby for safety and security purposes.
To sort out incoming mail, invoices and faxed documents and distribute them to the different departments.
To provide clerical support to management staff and other departments.
Clerical Skills:
To assist updating and providing clerical support to all facility manuals.
To post notices and memos to all staff on the boards of different locations.
To translate documents from English to Chinese or vice versa.
To index files with labels for the Administrator and department heads upon request.
To photocopy, laminate or binding documents for all departments as required.
To input data of the fire drill records for compiling quarterly reports.
To input data of satisfaction surveys and print reports for the Social Services Coordinator.
To direct visiting families, visitors and meeting participants to the appropriate locations.
Organizational Skills:
To ensure goods in the Receiving Area are properly received and distributed to the designated department.
To monitor residents going out into the courtyard during office hours on weekdays.
To monitor the wanderguard lists of residents.
To monitor the guests occupying the guest room.
To ensure parking problems are resolved.
To monitor the signing log books of visitors, contractors, volunteers and visiting families.
